Entity: FinanceJob Family Group: Business Support Group:The planner creates short- and long-term plan at item/location level of planned stock movements across the distribution network in order to meet customer service and operational targets. Planner is responbsible for providing analytial support to the planning process. Provides accurate information to both business customers and support teams through the correct use of all information technology systems. Displays flexibility and adaptability to work with and assist other teams within the organisation.KEY RESPONSIBILITIESSupport Team Leader with daily operational coordination during the day-to-day planning activities for the own portfolioBeing first point of contact planning related process related questions, documentation and complex queriessupports process optimization initiatives and working closely with relevant SMEsCreates a plan of stock movements across the distribution network in order to meet customer service and operational targets.Acts upon escalataion and comes up with action items in case of potential shortagesWorks directly with the relevant stakeholders to meet the operational and sales targetsSupport as necessary to handle any crisis and continuity of supply disruptions including defining relevant mitigating actions.Share good practice and learnings with the wider team to ensures consistency and standardisation in processesAdhering with the tasks outlined in the EMS/QMS Systems of GBSContribute positively to achieving individual, team and organisational targets.Provide accurate information to both business customers and support teams through the correct use of all information technology systems.Exhibit strong Team Player characteristics, constructive communication and active listening skills at all times.Display flexibility and adaptability to work with and assist other teams within the organisation.Develop and maintain a professional working relationship with internal and external stakeholders.Compliance with Company PoliciesEnsure data is accurately entered and maintained in all systems, minimising errors and resultant financial lossesPREVIOUS EXPERIENCEHighly analytical, numerate with a strong attention to detail.Minimum 4 years of experience working across a variety of planning roles.Knowledge and experience of planning processes an systems and a good understanding of its importance to the business.High degree of computer literacy including advanced knowledge of Excel spreadsheets and business reporting toolsCan operate with ease at different levels of planning (operational, tactical and strategic).Has the drive and insight to act wherever it is required.Able to work well under sustained pressure with conflicting priorities, optimizing resources and responding to fast changing circumstances.Ability to guide others in their work and occasionally stand.Problem solvingGood communication skills, both verbal and written.Experience in Sales and Customer management is desirableExperience of working with a diverse team across different geographiesESSENTIAL CRITERIA
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