Job Description

Company Description

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed more than 2,800 associates.



Job Summary
Responsible for customer order planning and management for Spare Part Value Stream at Asia Hub.

Job Scope

• Liaise with customers on orders fulfillment with effective coordination internally in addressing issue
• Track and analyze customer demand trend and forecast accuracy for inventory control
• Maintain proper record on relevant data or system set-up
• Prepare production schedule to meet customers\' demands and achieving the targeted service level
• Track and report the daily schedule vs. production actual output
• Manage backlog & unfulfilled orders: Close follow up with planners to drive backlog reduction & timely update of recovery status to BU/LOG & PT-ASA.
• Work with customers and other relevant departments and communicate any supply problems which may impact on business operations
• Set up material master for new SKUs in relevant interface i.e. PPT, P13 etc.
• Handle manual or ad hoc sales orders and coordinate shipment arrangement with counterpart.
• Set priorities with the operational logistic section on the movement of finished products for timely shipment.
• Arrange and attend the regular meeting with customer to review fulfillment and delivery status
• Work closely with other function and review opportunities for continuous improvement and business improvements
• Responsible for achieving KPI target, with close collaboration with team members.
• Any other duties assigned by the immediate superior from time to time.

• Degree in any discipline with minimum 3 years related working experience.
• Experience in customer order planning and/or material planning is an added advantage.
• Good communication and interpersonal skills.
• Good analytical skills.
• Meticulous, result oriented, motivated and accountable
• Knowledge in Microsoft Office is a must. SAP knowledge is an added advantage
• Ability to communicate to all levels of management, and cross functionally with business partners
• is essential.
• Be flexible to take on ad-hoc assignment or project as necessary.

Bosch