Job Description

Duties and Responsibilities

Act as a Key Communication Bridge

Facilitate smooth and efficient communication between the sales team, internal departments, and business partners to ensure seamless post-sales coordination and service delivery.

Customer Support and Issue Resolution

Develop a solid understanding of the company's products and services. Identify the appropriate departments to assist with client inquiries, guide clients to the right support channels, and ensure timely issue resolution.

Market Insight and Cross-Selling

Analyze customer feedback and post-sales interactions to identify market trends and client needs. Proactively recommend additional products or solutions that align with customer goals to create new business opportunities.

Data Collection and Business Analysis

Gather, organize, and verify data from multiple sources. Conduct analysis and prepare reports that provide actionable insights to support management decisions and improve post-sales operations.

Qualifications

Required language(s): English and Chinese (Mandarin) both written and oral Bachelor's degree in marketing, business administration, economics, or in any other related business discipline. At least 1-3 years' experience in related industry Proficient in MS Office applications, especially Excel and PowerPoint Able to work independently, meet deadlines, and stay self-motivated with a strong sense of accountability Capable of handling pressure and multitasking effectively
Job Types: Full-time, Permanent

Benefits:

Additional leave Health insurance Opportunities for promotion Work from home
Work Location: Remote