Job Description

Location

: Toppen Shopping Centre, JB

Responsibility:

Create a happy and entertaining environment for customer during their Pottery, Tufting, Art & Craft experiences. Consult customers in our products and services, assist them during the activities and events. Build good relationships with customers, answer customers' enquiries. Ensure that customers perform activities in a fun and happy atmosphere by maintaining open communication with them. Ensure that all equipment, tools, and material are always cleaned, organized and in good condition. Collaborate with team members to facilitate large group events and parties effectively. Provide consultations to customers for signing up for membership packages. Keep track of all suppliers and ordering materials when necessary. Ensure that safety protocols are followed in the studio, including the proper use of equipment and handling of materials. Any other responsibilities that management may assign from time to time.

Requirements:

Strong team player with a sense of responsibility. Capable of multitasking and work independently. Willing to work flexible hours, including weekdays, evenings, weekends, and public holidays as per scheduled. Proficient in time management, customer service, and communication skills. Conversational proficiency in English, Malay, and Mandarin (optional but is a plus). Applicants with good customer service passion & experience are encouraged to apply Ceramic, Fine Arts background are an added advantage. Entry-level applicants with no prior experience are welcomed to apply. Our Location: Kuala Lumpur (MyTOWN, Pavilion Bukit Jalil), PJ (Paradigm Mall, Tropicana Gardens), JB (Toppen, Paradigm Mall)
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

Are you available to work public holidays?
Work Location: In person