Job Description

Description

for Practice Development Manager

In this role, you will...

Deliver Results - Achievement of Monthly, Quarterly and Annual Sales Targets, MBO, Operational Plan and Profitability Plan for Malaysia.


Responsible for the working with assigned accounts and team within Align Tech (Malaysia), including direction, motivation and development of sales plaans, targets, and strategies and the removal of obstacles to success.


Provide all appropriate reporting to the National Sales Manager including feedback from customers on a weekly and monthly report


Responsible for the sales area as 'their business' and be willing to take responsibility for its planning and development in what is a high growth business.


Work closely with co-colleagues to develop a high-performance team in Malaysia and within SEA. Drive the Best Outcomes


Acquire and maintain detailed knowledge of the company's products;


Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business.


Evaluation and coaching of co-colleagues through observation during co-travel, frequent feedback and the analysis of data.


Evaluate levels of customer, product and systems knowledge via in-field assessment.


Provide appropriate training and field coaching as required


Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling.


Ensure professional dress code and attitude is maintained at all.


Participate in proactive team efforts to achieve departmental, company goals and comply with all policies, practices and procedures.


Work with the National Sales Manager to set Operational plan for future periods and perform other duties as assigned.


Keep abreast of what competitors are doing; and update National Sales Manager of market intelligence and pulses in the market.


Be responsible for all quality updates records and customer product feedback for Malaysia market.


Comply with all policies, practices and procedures.


Provide support to audit processes and quality management system as required


Lock in Key Relationships - Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business.


Balance the short term operational needs with the long term organizational needs of the business.

Role expectations

In this role, you'll need ...

To perform this job successfully, the individual must have mastered the skill set of a Territory Manager. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Strong analytical and business planning skills - High integrity


Demonstrated leadership


Capacity to execute marketing plans


Capacity to manage budgets and expenses


Excellent written and verbal communication skills to diverse customer audiences.


Strong capabilities to interface effectively with all customer types


Ability to function effectively in a high performance team

EDUCATION and/or EXPERIENCE

BS or BA preferred and/or equivalent experience.


A degree in sales, marketing or a related science discipline would be an advantage.


Minimum 4 years of relevant experience.


Medical, orthodontic, and/or dental sales and/or marketing experience preferred


Alternatively, background as dental therapist/hygienist and acquired valuable knowledge of the industry and its products


Excellent oral and written communication skills


Pride in excelling and self-directed individual.


Computer knowledge is required.


Provide support to audit processes and quality management system as required

About Align Technology

Your growth and well-being:

At Align, every smile matters. We're committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind. Employee-exclusive discounts on Invisalign products. Learning opportunities through online learning resources and support for your individual development plans. Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align's core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another-- ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.


As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.


Eager to learn how we embrace our global differences and nurture employee well-being?

Explore Align's culture here!

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exocad

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Cubicure

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Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.