Principal Architect Servicenow

Kuala Lumpur, Malaysia

Ambition

235 Current Jobs Openings

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Job Description

Attractive remuneration
Multi-dimensional culture
Multinational company

Key responsibilities

Drive the comprehensive design and architecture of Customer Service Management (CSM) solutions, ensuring they are scalable, high-performing, and aligned with enterprise-wide standards
Implement and uphold coding conventions, development best practices, and platform governance to safeguard solution quality.
Manage integrations with external systems through REST/SOAP APIs, IntegrationHub, and MID Servers.

Key requirement:

Over 15 years of experience in IT, including more than a decade focused on ServiceNow platform architecture and development
Extensive proficiency across key ServiceNow modules, including Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), and Security Operations (SecOps)
Preferred certifications include ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in Customer Service Management, and Certified Technical Architect (CTA)

To apply, please click "APPLY NOW" or email Arshanaa at Arshanaa.Lechumi@ambition.com.my. Data provided is for recruitment purposes only. *LI-IT
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)