Job Description

About the job Principal MS Dynamics CRM Developer CE
Were Hiring: Principal MS Dynamics CRM Developer CE
Location: Greater Kuala Lumpur, Malaysia
Work Mode: Remote (within Kuala Lumpur)
Job Type: Permanent
About the Company
Our client is a global leader in digital banking solutions, generating over USD 200 million in annual revenue and operating with more than 1,000 professionals across 15+ countries. As a long-standing Microsoft Solutions Partner and Inner Circle member, they have been optimizing Microsofts cloud and Dynamics 365 platforms for the financial services industry since 2001, helping institutions harness AI, Copilot, and agentic automation to deliver hyper-personalized experiences, intelligent workflows, and measurable ROI. Together with Microsoft, they empower banks and insurers through AI-driven decisioning, faster onboarding, and a unified 360 customer view that elevates customer engagement and employee productivity. We are seeking an experienced Principal Software Developer (CE / CRM) to lead the design, development, and implementation of Microsoft Dynamics 365 CRM solutions that drive digital transformation in the financial services sector.
This role is open only to local Malaysians and expats currently based in Kuala
Lumpur.
Remote work opportunity available within the Kuala Lumpur region.
What Youll Do

• Lead the design and architecture of end-to-end solutions on the Dynamics 365 CRM platform, ensuring scalability and adherence to best practices
• Analyze client requirements to design and implement complex CRM solutions using Dynamics 365 and Power Platform
• Develop and configure CRM modules, entities, forms, views, dashboards, workflows, plugins, business rules, and integrations
• Maintain and optimize integrations between Dynamics 365 CRM and other business systems
• Define and enforce security models and access control strategies aligned with data privacy standards
• Ensure high performance, quality, and scalability of CRM applications
• Collaborate with business analysts, functional consultants, and project managers to ensure solution alignment with business needs
• Debug and troubleshoot system issues to maintain uptime and reliability
• Mentor junior developers and provide technical leadership across projects
• Prepare documentation, training, and support for implemented solutions
• Oversee deployment lifecycle and manage version upgrades
• Stay updated on new Dynamics 365 and Power Platform trends

What You Bring
Must-have:

• Bachelors degree in Computer Science, Information Systems, or related field
• Minimum 8 to 10 years of experience in Dynamics CRM development and architecture
• Strong understanding of Sales, Marketing, and Customer Service business processes
• Expertise in Dynamics 365 CRM entities, workflows, dashboards, plugins, and integrations
• Proficient in Power Apps, C#, JavaScript, HTML, CSS, XML, JSON, and REST APIs
• Knowledge of on-premises and cloud architecture and deployment processes
• Applicants must be Malaysian Citizens, PR, or RP holders with a valid work visa. Visa sponsorship is not available.

Nice-to-have:
Microsoft Dynamics 365 CE certifications

• Experience in banking or financial services
• Familiarity with Azure services, Power Automate, Power BI, Power Apps Component, Framework, Canvas Apps, SSIS, and TypeScript
• Understanding of Agile methodologies

Why Join Us

• Remote flexibility to work within Kuala Lumpur
• Performance-linked bonuses and health benefits
• Continuous learning and certification support
• Work with a global, innovative, and collaborative team

Apply Now:
Reach out: | +60 1164111889
Explore more roles:
#Dynamics365 #MicrosoftCRM #PowerPlatform #CRMDeveloper #Fintech
#SoftwareDevelopment #TechJobs #DigitalTransformation #RemoteWork
#HiringMalaysia

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