Job Description

Req ID: 7518
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Duties and Responsibilities

Submit a minimum of 25 vehicle financing applications daily, including both new and appeal cases. Ensure full compliance with the 21-point checklist prior to submission for approval. Perform credit assessments and provide recommendations in accordance with established guidelines for new and appeal applications. Verify the adequacy and completeness of documents according to the checklist for processing. Ensure strict adherence to internal policies, guidelines, and regulatory requirements related to financing processing. Check for accuracy and consistency of credit-related data entered into the FAST system. Verify consistency of information provided in submitted documents. Keep Decision Providers (DPs) and approvers well-informed with all relevant facts to facilitate informed decision-making. Follow escalation procedures for fraudulent or suspicious applications promptly. Adhere to escalation protocols for applications involving high-risk customers and connected parties. Provide guidance and training to Marketing Officers (MO/PO1) to improve the quality of credit submissions. Ensure compliance with Personal Data Protection Act (PDPA) requirements in all processing activities. Perform ad hoc tasks and cross-functional duties within the Credit Financing Processing Centre (CFPC) as requested by the supervisor. Handle and dispose of customer information securely and confidentially during processing. Comply with all internal policies/guidelines and external regulatory requirements at all times. Perform any other duties or assignments as directed by the superior to meet business requirements.

Job Requirements

At least 1-2 years of experience in vehicle financing, credit assessment, or related financial services. Strong understanding of credit assessment and vehicle financing processes. Attention to detail and ability to follow checklists and guidelines strictly. Proficient in data entry and familiar with FAST or similar credit processing systems. Good communication skills to liaise with decision makers and marketing teams. Ability to identify and escalate fraudulent or high-risk cases appropriately. Knowledge of regulatory and compliance requirements related to financing and PDPA. High level of integrity and confidentiality. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Willingness to take on ad hoc tasks and cross-functional duties. Familiarity with internal escalation processes and risk management preferred. * Ability to handle a high volume of work efficiently under tight deadlines.