Job Description

Company Description

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an organisation, we make magic happen.

About Mudah

Mudah.my Sdn. Bhd is Malaysia\'s largest digital platform for selling and finding almost anything - from Cars to Cameras, Properties to Pets, Mobile phones to Motorcycles, Treadmills to Textbooks, Bicycles to Beds, Guitars to Golf sets, Plants to Printers, Watches to Washing machines, Tyres to Tablets, Dresses to Drums, Shoes to Shops, Collectibles to Computers, Jobs and more - Semua Pun Mudah! Mudah\'s mission is to democratize commerce by empowering everyone, especially individuals and budding entrepreneurs, with a platform of equal opportunity.

• Lead product strategy and vision for Mudah product, working with PMs, Designs and business stakeholders.
• Attract, coach and retain empowered product managers, who enjoy working in innovation, user-focused solutions, and thrive in a fast paced, fun environment.
• Inspire the team to dream big and innovate to delight users.
• Foster a culture of continuous improvement through mentoring, feedback and metrics.
• Set clear measurable product success goals for your product managers and the product teams of designers and engineers they work with.
• Combine usage data, market and user research, and industry best practices to understand the domain deeply and identify user problems and breakthrough opportunities.
• Work with a diverse set of internal and external stakeholders to quickly build products and services that create significant value for users and revenue for the company
• Champion product management functional excellence across Mudah and broader Carousell group.

Attitude and behaviors critical to success:

To be successful in this role you must be dedicated to Mudah and Carousell\'s group mission and care deeply about our users. In addition to focusing on flawless execution you will have high energy, intellectual curiosity, great leadership and a proven track record of delivering results. When data is not available, you must rely on your instincts and judgment to make high quality decisions quickly.

Qualifications

• Great listener with user obsession and empathy.
• Drive and resourcefulness to persevere and overcome obstacles achieving challenging goals.
• Focus on impact and results. You work on the right things and get them done.
• Exceptional product and business judgment. Willingness and ability to take smart risks and fail forward.
• People management and development experience with geographically distributed, remote teams
• Strategic awareness, financial fluency and a strong understanding of a profit and loss account.
• Track record of successfully solving complex and ambiguous problems.
• High integrity and ability to positively collaborate with others
• Ability to think, speak and write succinctly and clearly.
• Analytical skills to understand & generate insights from user data.
• 10+ years of industry experience, including 7+ years of Product Management experience, in a customer/user facing organization would be a plus.
• Bachelor\'s degree, with strong academic record, in Computer Science or a related field such as Math, Physics, Engineering, Finance, Economics, or Business Administration. Masters preferred.

Additional Information

We are looking for an experienced Product Director to lead Mudah\'s Product organisation. In this role, you will be responsible for defining the overall product strategy and champion the delivery of our marketplaces product solutions. You will also be responsible for defining the end-to-end user experience for a seamless journey for both sellers, buyers and partners on Mudah.

You will lead the teams of product managers, product design and user research who are responsible for Mudah product development, partnering closely with marketing, engineering and data leaders. The role is based in KL and reports to Mudah business head and functionally aligns with CTOs in the Carousell Group.

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Carousell