Job Description

Role Overview:

The Product & Innovation Manager (Course Content) is responsible for leading the design, development, and continuous improvement of innovative learning products and course content. This role combines strategic thinking, product management, and instructional design expertise to ensure course offerings are market-relevant, engaging, and aligned with learner and industry needs. The manager will work closely with subject matter experts, instructional designers, product teams, and stakeholders to deliver impactful learning experiences.

Key Responsibilities:

Customer Learning Experience Research and Analysis

Study and analyse the learning experience, leaner satisfaction, and feedback through survey, interview, questionnaires and etc for further customer experience improvement Work with respective team to ensure improvement action are conducted Writing and presenting customer experience reports and improvement proposal

Content Strategy & Development

Develop and manage a robust course content roadmap aligned with organizational goals. Collaborate with design and media team members to ensure video and multimedia quality meet professional standards and are trendy. Continuously evaluate course performance (learner feedback, completion rates, outcomes) and implement improvements

Content Quality Control

Inspecting, checking, analyze learning session, course content and learner experience to ensure they meet quality standards and market requirement Ensure the assessment criteria and tool are prepared, examined, and updated according to the quality standard Provide assistance and consultancy to partners/trainers where necessary to ensure the content quality and learning experience is up to the standard

Product (Course) Development and Innovation

Ensure that innovation in course content and product features aligns with market expectations, positioning PEOPLElogy's offerings as industry-leading solutions. Support the continuous improvement of products, solutions, and upcoming digital platforms by ensuring that content innovation is effectively aligned with product innovation.

Key Requirements:

Education & Experience

Bachelor's degree in Education, Instructional Design, Business, or related field (Master's preferred). 3-5 years of experience in product management, curriculum design, or edtech innovation. Proven track record of managing learning content products from concept to launch.

Technical & Professional Skills

Strong knowledge of learning design methodologies (ADDIE, Bloom's Taxonomy, Competency-based learning). Familiarity with Learning Management Systems (LMS), authoring tools, and emerging edtech. Strong analytical skills with ability to interpret learning data and user insights. Excellent project management skills, with ability to handle multiple priorities.

Soft Skills

Creative and innovative mindset with a passion for shaping future-ready learning. Strong communication, collaboration, and stakeholder management skills. Strategic thinker with attention to detail and learner experience.
Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM9,000.00 per month

Benefits:

Dental insurance Flexible schedule Health insurance Maternity leave Opportunities for promotion Professional development Vision insurance
Work Location: In person