Job Description

Product Operations Senior Engineer

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It\xe2\x80\x99s about making sure there is consistency between production and test environments. It\xe2\x80\x99s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it\xe2\x80\x99s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

Join us as a Product Operations Senior Engineer on ours Server Product Operations Engineering team in Penang to do the best work of your career and make a profound social impact.

What you\xe2\x80\x99ll achieve

You will represents Worldwide Operations from a product perspective. Creates factory strategies and plans for Worldwide Operations based on product plans and roadmaps. Utilizes metrics to improve new production, introduction process and product quality, at launch and throughout life of the program. Ensures Operations achieves Ready to Ship Release and transactions into production/sustaining.

You will

Engages management and teams to determine feasibility/potential of projects, identifies which projects to work on; establishes leader buy-in as needed; leads project team to deliver results as committed; communicates updates and status to all associated partners and expands the scope of the task cross-LOB as well as globally

Plans and leads worldwide initiatives without explicit guidance Develops and manages project plans to manage comprehensive, complex subjects with long term scope; leads, tracks and reports progress of project across multiple organizations and across functions; defines key resources required for project; identifies gaps and analyze risk of project

Identifies root cause based on complex data and prevents recurrence, participant in core team and leads discussions in developing actions and plans and participant in extended team and leads discussions in developing actions and plans

Understands and mitigates launch schedule and tradeoffs ID\xe2\x80\x99s complex NUDDS (New, Unique, Different and Difficult) and develops mitigation plans

Develops and manages FP (Functional Plan) for complex product launches, develops with some guidance build guidelines for engineering and production builds, develops GC (Golden Configs) or complex products and develops BOMs (Bill of Material) for new products with medium/high complexity

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here\xe2\x80\x99s what we are looking for with this role:

Essential Requirements

Sought out for expertise in advanced / current technical knowledge; viewed across organization as technical leader Deep understanding about industry standards and competitors\xe2\x80\x99 like products.

Understands specific product and advanced product specifications and is able to create and communicate Operational requirements as related to those specifications independently.

Provides leadership for ensuring that product designs and operational processes are optimized, able to identify, prioritize and influence absolute requirements into product designs and resolves complex issues and coaches others on tradeoffs.

Provides coaching for product / process reviews, resolves conflicts and tradeoffs for mitigation of issues and risks and provides key leadership between Suppliers and factories, Drives 5Cs process with SQE, Suppliers to resolution.

Makes supplier recommendations regarding factory operations elements, actively participates on supplier selection and negotiation team and leads operations team to achieve operational improvement initiatives across multiple supplier / Dell Factories / Dell Product Group teams.

Desirable Requirements

Typically requires 5+ years of related experience with a Bachelor\xe2\x80\x99s degree; or 3+ years with a Master\xe2\x80\x99s degree; or a PhD without experience; or equivalent experience.

Some detailed understanding of global computer products/peripherals industry and various engineering discipline and development / manufacturing process knowledge.

Here\xe2\x80\x99s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We\xe2\x80\x99re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What\xe2\x80\x99s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn\xe2\x80\x99t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what\xe2\x80\x99s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .

Application closing date: 31 August 2023

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy .

Dell