Job Description

Key Responsibilities

Here are typical tasks / duties:

Sales & Revenue Growth

Achieve or exceed assigned sales targets (monthly / quarterly / annually). Identify and pursue new business opportunities: new accounts (clinics, hospitals, labs), new territories, new customer segments. Maintain and grow existing customer relationships to maximize repeat sales.

Product Promotion & Presentations

Conduct product demonstrations, technical presentations, elucidate clinical / functional benefits to healthcare professionals (doctors, surgeons, lab technologists, nurses etc.). Participate in medical conferences, trade shows, workshops. Coordinate with marketing to execute promotional campaigns, educational programs.

Account & Territory Management

Manage a defined territory: plan visits, calls, follow-ups. Develop action plans for territory growth. Monitor competitor product offerings and pricing, feedback to management.

Tender / Contract Handling

Participate in tender processes (government / hospitals etc.) including preparing submissions, follow-ups, negotiations. Ensure compliance with contract terms and manage renewal or expansion.

Customer Support & After-Sales

Ensure good customer satisfaction: address product enquiries, issues, or complaints. Follow up post-installation / purchase to ensure proper usage and maintenance. Provide training or ensure customers are trained on product use, if required.

Product Knowledge & Feedback

Maintain detailed knowledge of product features, indications, technical specifications, regulatory status etc. Monitor market trends, competitor behaviors; collect feedback from customers to help shape product improvements or marketing strategy.

Reporting & Administrative Tasks

Prepare regular sales reports, forecasts, expense reports. Manage sales documentation: orders, quotations, contracts. Maintain customer databases and product records. Ensure compliance with regulatory, company policies, and ethical standards (codes of conduct, medical regulations etc.).
Qualifications & Skills

Typical requirements may include:

Bachelor's degree in Life Sciences, Biomedical Science, Medical Technology, Engineering, Business, or related field. Experience (1-5 years depending on level) in medical/healthcare sales, medical devices, diagnostics or pharmaceuticals. Strong communication and presentation skills; ability to explain technical / clinical information clearly. Good negotiation skills. Self-motivated, target driven, able to work independently and manage territory. Able to travel as needed; valid driver's license / own transport is often required. Good interpersonal skills; ability to build and maintain relationships with health professionals and stakeholders. Strong organizational, planning, and time management skills.
Job Type: Permanent

Pay: RM3,500.00 - RM4,300.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person