Job Description

Role Responsibilities

To perform direct closure of life insurance products for mass affluent, employee banking and business banking segment.

Strategy

• Accountable to bring in direct insurance business revenue via self-closure as primary task
• To understand customers\xe2\x80\x99 needs and provide proper solutions based on need based selling
• Actively support any referrals from ARM, PsB, BB and DSMS channel
• Actively acquire new to product (NTP) clients via multiple communication methods (cold calling, e-mails, etc) and different channels (self-source, referrals, roadshows etc)

Business

• Provision of wide range of bank\xe2\x80\x99s bancassurance products to existing and potential retail clients based on their needs.
• Identify cross selling opportunities.
• Manage and out serve retail clients and achieved the assigned revenue target

Processes

• Work closely with the retail stakeholders and Insurance Service Provider (ISP) to ensure sales and service is provided to Retail Banking customers in line with Bank standards
• Continuously attend training from time to time to keep own self updated with the industry and to fulfil licensing CPD/CPE requirements

Risk Management

• Ensure compliance with the Group\'s standards and regulatory requirements pertaining to Money Laundering and CDD
• Participate in and/or support the Bank\'s effort in combating money-laundering activities.

Exercise due care and diligence on matters related to Money Laundering and CDD in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior

Governance

• Ensure compliance with the Group\'s standards and regulatory requirements pertaining to Money Laundering and CDD
• Participate in and/or support the Bank\'s effort in combating money-laundering activities.

Exercise due care and diligence on matters related to Money Laundering and CDD in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Malaysia / Wealth Management / Insurance Unit / Banca to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Product team
• P&P
• WCP
• Client Relationship (CR)
• Business Banking (BB)
• Client Acquisition (CA)
• Segment
• Insurance Service Provider (ISP)

Other Responsibilities

• Embed Here for good and Group\xe2\x80\x99s brand and values Malaysia / Wealth Management / Banca
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Enhance own product\xe2\x80\x99s cross-selling capability by equipped own-self with required license to conduct such pitching such as IPPC, CB as an optional responsibility

Our Ideal Candidate

• Possess at least a Bachelor\xe2\x80\x99s degree in Business Studies/Banking/Insurance or equivalent with necessary & relevant licenses.
• Experience in insurance/finance/banking or sales industry.
• Good organizational ability and interpersonal skills to work effectively across functions.
• Good team player, self-motivated and able to work independently.
• Strong negotiation skills and influencing skills to drive sales.

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Sales Skills Core
• Life Insurance Knowledge Advanced
• Collaboration Skills Core

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

• Flexible working options based around home and office locations, with flexible working patterns

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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