Product & Solution Engineer (pre Sales)

Petaling Jaya, Selangor, Malaysia

Job Description


  • Experience in CCTV, IT or other related telecommunicate and security industry is preferred.
  • Good English\xef\xbc\x8cChinese and Malay verbal and written skills. Good communication skills and excellent customer service skills are needed.
  • Candidate must possess at least Degree in bachelor\'s degree in Electronic or similar preferred.
Responsibilities
  • Promote products positively. To assist sales strategy by introducing the products and solutions to channel clients. Guide client to do product selection and setup.
  • Fully explore, collect and analyze market product information and customer information (including Dahua and other brands from the whole industry), then output corresponding product promotion materials and plans.
  • Hold the product training. Improve the CCTV technical knowledge of clients. Facilitate the clients to accept the certificated product training.
  • Gather clients\' and market\'s technical requirement and feedback for company product and solution. Keep following the improvement and refinement solution from the company to clients.
  • Provide technical support. Feedback promptly to customers; coordinate internal and external resources; keep a long-lasting follow-up for customers. Troubleshoot online and onsite.
  • Promote brand with marketing team. Deeply introduce technical and product advantage of Dahua brand to stimulate sales.
Benefits
  • Provide Training
  • Company staff Insurance
  • Allowances
  • Performance Bonus
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Job Detail

  • Job Id
    JD1062467
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned