Job Description

The Product Specialist in the life science industry will play a key role in driving sales and providing exceptional support to clients. This position, based in Petaling Jaya, requires strong expertise in product knowledge and the ability to build effective customer relationships.

• Deliver product demonstrations, technical presentations, and method development tailored to customer requirements.
• Collaborate closely with the sales team throughout the sales cycle, providing technical insights and application support.
• Conduct hands-on training for customers on hardware, software, and troubleshooting.
• Assist in developing marketing materials, organizing workshops, and supporting seminars to showcase product capabilities.
• Maintain strong relationships with existing customers, ensuring satisfaction and resolving application-related issues.
• Perform sample testing, generate data reports, and provide recommendations to help close opportunities.
• Act as a technical advisor by sharing competitive intelligence and industry trends with internal teams.

Career Growth OpportunitiesBe the Technical Expert
A successful Product Specialist should have:

• Bachelor's or Master's degree in Chemistry.
• Minimum 5 years of experience in chromatography applications, with strong theoretical and practical knowledge.
• Proven ability in method development and process improvement.
• Excellent problem-solving skills and ability to analyze research data.
• Strong communication and presentation skills in English and Bahasa Malaysia.
• Customer-focused, team-oriented, and adaptable to a dynamic environment.
• Proficient in MS Office; willing to travel locally and internationally.

Our client is a global leader in analytical solutions, serving industries such as biopharma, food, environmental, and safety. With decades of expertise and a strong presence in over 35 countries, they provide cutting-edge instruments, consumables, and services that accelerate scientific outcomes.We are looking for a Product Specialist to join the team and drive technical excellence in chromatography solutions. This role combines technical expertise with customer engagement, supporting both pre- and post-sales activities to ensure clients receive the best possible solutions for their analytical needs.

• Competitive salary ranging from MYR 96000 to MYR 120000 annually.
• Comprehensive benefits package including basic pay, allowance, 13-month salary, and commissions
• Opportunity to work with a large organization in the life science industry.
• Permanent role based in Petaling Jaya with potential for career growth.

If you are passionate about the life science industry and ready to excel as a Product Specialist, we encourage you to apply now.

Skills Required