Job Description

Johnson & Johnson is currently seeking a Product Specialist, Trauma (Central) to join our DePuy Synthes team located in Bandar Sunway.At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world\'s most pressing healthcare challenges.We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.Key Responsibilities:

• Analyze territory and set realistic, attainable sales objectives.
• Obtain market information to help company identify opportunities and threats in the market.
• Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in timely and orderly fashion.
• Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a detailed understanding of competitive products.
• Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilizing promotional support materials during sales calls.
• Develop and implement and effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
• Present a neat personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
• Build quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
• Incorporate health and safety guidelines in all work activities.
• Build a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
• Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
• Manages the development and servicing of Specialty accounts to achieve sales objectives.
• Identifies, classifies and acquires new accounts.
• Monitors progress and verifies corrective action has been initiated when necessary.
• Collects and analyzes feedback on customers, promotional programs, and environmental changes.
• Resolves difficult problems and customer complaints.
• Maintains relationships with key customers.
• To manage and lead ad-hoc projects that is assigned.

• Open to fresh graduate with any Degree background
• Excellent communication & interpersonal skills
• Resilience / ability to cope with rejection
• High degree of self-motivation and ambition
• Possesses the skills to work both independently and as part of a team
• The capability to flourish in a competitive environment
• Travelling required within central region
• Open to be on stand-by 24/7

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