Job Description

• Minimum SPM or Diploma in Business Administration, Management, or related field.
• At least 1-2 years of administrative experience, preferably in a factory or manufacturing setting.
• Experience in handling documentation, reports, and general office management tasks.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Ability to handle multiple tasks and prioritize work efficiently.
• Detail-oriented with a high level of accuracy.
• Able to work independently as well as part of a team.
• Proactive and able to anticipate needs and provide solutions.
• Strong problem-solving abilities.
• Willingness to learn and adapt to changing environments.
• Must be willing to work in a fast-paced and dynamic work environment.

Responsibilities

• Document each Service Bill (SB) and Job Order (JO) in the system for traceability.
• Review SBs and JOs to ensure repairs meet customer specifications.
• Inspect the condition of customer items received from Material Control.
• Verify the quantity of customer items, parts, gemstones, and diamonds in each SB.
• Confirm the quantity of gemstones, diamonds, and parts provided by Material Control.
• Assign SBs and JOs to supervisors or craftsmen for daily processing.
• Expedite the processing of SBs and JOs to meet deadlines.
• Ensure all SBs and JOs are completed within the company\'s cycle time.
• Regularly update records for easier monitoring.
• Generate invoices for completed items sent to Material Control.
• Ensure equipment, such as computers and scales, is in working order.
• Follow all security, safety, and standard operating procedures.
• Report any work-related information to management.
• Always maintain housekeeping.
• Follow any reasonable instructions from the immediate superior.

Benefits

• Overtime pay
• Staff Discount
• Outstanding Career Development
• Enhanced Learning Opportunities

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Overtime Pay
• Training Provided

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