Job Description

The Operations team partners closely with ResMed\'s five business leaders to understand their needs then providing a variety of products and services to help them meet those needs including Customer and Technical Services, Global Quality Assurance and Regulatory Affairs, Supply Chain, manufacturing, logistics and distribution. Focused on enabling new product introduction and operating excellence, our team strives to improve time to market for new products and services, improve efficiencies in our cross-functional processes, and improve our supply chain through digitization and automation to increase value add to our customers. About ResMed We pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD, and other chronic diseases. By enabling better care, we improve quality of life, reduce the impact of chronic disease, and lower costs for consumers and healthcare systems in more than 140 countries. About the Role The production team leader\'s main objective is to effectively manage and lead a team of production operators to achieve the production goals and targets set by the organization. The production team leader is responsible for overseeing the day-to-day operations of the production line or department, ensuring that production schedules are met, and maintaining the highest level of product quality and safety. Let\'s talk about Responsibilities Safety Compliance : Ensuring that all safety protocols and procedures are followed to maintain a safe working environment for the team. Conduct safety briefings and ensure team members are trained on safety procedures. Investigate and report any accidents or incidents promptly. Quality Assurance : Implementing and maintaining quality control measures to ensure that products meet or exceed the established quality standards and are free from defects. Ensure Incidents, Non-conformances, and CAPA are completed within the required time. Monitor production processes to ensure adherence to established procedures and standards. Conduct quality checks and inspections during production runs. Address quality issues promptly and implement corrective actions. Compliance : Ensure compliance with GMP, regulatory requirements, QMS, and other business systems. Ensure compliance with company policies, regulations, and industry standards. Cooperate with audits and implement necessary corrective actions. Leadership and Team Management : Providing guidance, direction, and support to the production line leader(s) and operators, including assigning tasks, setting performance goals, and monitoring progress. Conduct regular team briefings to discuss goals, issues, and improvements. Address any conflicts or disputes within the production team promptly and professionally. Foster a positive and collaborative work environment. Production Planning and Scheduling : Collaborating with the production manager and planners to create production schedules that meet customer demands, fulfill performance requirements, and optimize resource utilization. Take proactive measures to optimize production efficiency and minimize downtime. Resource Management : Ensuring that resources, such as raw materials, equipment, and manpower, are efficiently allocated and utilized to meet quality requirements and production targets. This includes managing overtime resources and scheduling as required by the organization. Monitor inventory levels and communicate with relevant departments to maintain sufficient stock levels. Training and Development : Identifying training needs and providing necessary training to enhance the skills and knowledge of team members. Ensure training records are maintained and fulfill training metrics requirement of a line leader or operators. Performance Evaluation : Conducting regular performance evaluations for line leaders and operators, providing feedback, and identifying areas for improvement. Update skill metrics of line leaders and operators in a quarterly basis. Problem Solving : Addressing any production-related issues or bottlenecks that may arise and finding solutions to improve efficiency and productivity. Continuous Improvement : Driving continuous improvement initiatives to optimize production processes and reduce rejects and scraps. Reporting and Documentation : Keeping detailed records of production activities, such as production output, downtime, and performance metrics, and providing regular reports to higher management. This includes presenting daily reports in PFT meetings and providing updates on-the-day production status i.e. resources, materials, and equipment readiness to fulfill production requirements for the day. Communication : Facilitating clear and effective communication within the team and with other departments to ensure smooth workflow and coordination. Cost Management : Working towards cost-effective production by optimizing resource utilization and minimizing wastage. Let\'s talk about Qualifications and Experience 4+ years of related experience in production operations Experience in medical device, pharmaceutical, or other healthcare industry Experience in leading and motivating the team with excellent interpersonal, communication & stakeholder management skills. Technical knowledge related to production processes and machinery. Good Data Analysis, Reporting, and Process Optimization skills to identify areas for improvement & production efficiency Experience taking care of compliance, safety protocols & quality control measures Joining us is more than saying \'yes\' to making the world a healthier place. It\'s discovering a career that\'s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

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