Job Description

About DHL Group and IT Group Functions:DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.Our role at IT Group Functions (IT GF) is to address the information and technology needs of the Corporate Center the GBS Service Lines and CSI to make them successful in their digital transformations. We maximize the value for our Business Partners by delivering transformational programs, IT applications and IT architecture that are integrated, innovative and cost-efficient. We address the critical topics of information security (incl. SaaS security), data protection and compliance to protect DHL Group from harm. We pride ourselves that our employees are professionally capable, diverse and socially responsible.Ready to immerse yourself in the exciting world of IT Group Functions? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of IT colleagues and benefit from a wide range of development opportunities.We are looking for an immediate, full-time, permanent position in APAC at Selangor, Malaysia. The role would require frequent travelling between Cyberjaya and Petaling Jaya based on project needs.Job Purpose:The Program Manager HR will operate within a complex matrix structure to ensure all IT-related demands from the HR function are met. This role emphasizes fostering strong relationships with HR and HR Shared Services to manage their IT needs effectively. The primary focus will be on implementing IT plans and process to drive functional requirements, standardizing HR processes, data, and integration across platforms and Business Units (BUs) in the Asia Pacific region in line with overall business strategy and objectives, and Group guidelines and policies.Your tasks:

• Project Management:

• Lead HR-related IT projects, ensuring timelines, budgets, and project goals are met.
• Coordinate with Group Functions HR units and BU HR business partners to design, build, and roll out IT solutions.
• Assess and mitigate risks associated with active projects and systems.
• Direct the work of internal project members and external resources.

• Program Management

• Implement IT plans and processes to deliver systems/ applications development, hardware acquisition and integration requirements.
• Conduct complex business requirements reviews and formulate logical statements of business

requirements. * Deploy system process analysis tools and methods, analyze and document business processes and metrics, and identify improvement opportunities to streamline and automate processes and functions.

• Identify/ document ways in which applications/ systems interact to support business processes.

• Develop and provide guidance to others to prepare functional designs and evaluate risks and benefits of alternate designs.
• Calculate cost/ benefit of potential actions or solutions to establish their viability and ROI, and assess project impact of system changes on users, and internal and external customers and stakeholders.
• Contribute to future-oriented plans and recommendations for functional design initiatives.
• Scan and analyze marketplace, industry, company, vendor products, and services, etc. to stay updated with technology trends and best practices.
• Influence and facilitate communication between business and IT from initial requirements to final implementation to seek agreements and commitment.
• Resolve and analyze issues in day-to-day delivery and implement practices for IT focusing on increasing effectiveness and efficiency.
• Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.
• HR Systems Integration & Standardization:

• Drive the harmonization of HR processes and data integration across various platforms.
• Collaborate with stakeholders to define system requirements and ensure alignment with business
• Security and Compliance:

• Act as a security advisor for HR IT projects, ensuring compliance with relevant regulations and standards.
• Maintain awareness of IT security best practices and implement them within the HR domain.
• Communication and Training:

• Develop and disseminate communications related to IT projects and updates within the HR community.
• Organize training sessions for HR staff on new systems and processes.
• Financial and Vendor Management:

• Manage the IT budget for HR functions and HR-related projects, including the Imazium (KL) site.
• Negotiate contracts and manage relationships with external vendors and service providers.

• Management Responsibility:

• Negotiate scope of work, contract and cost with suppliers.
• Direct work of external and internal resources.
• Individual contributor who may manage two or fewer employees.

• Coach, review and delegate work to lower-level professionals.

Your profile:Education Level

• Bachelor\'s Degree or equivalent experience/qualification in Information Technology, Business Administration, Human Resources, or a related field.

Experience Level

• Minimum of 10 years of relevant experience, preferably in HR IT program management or a related area.

Functional skills

• IT Security: Basic understanding of IT security principles and best practices.
• Financial Management: Experience in managing project budgets and financial planning.
• Project and Program Management: Proficient in methodologies for successful planning, execution, coordination, and control of multiple projects. Roadmapping, Technical Support, Influencing, Business Requirements.
• Stakeholder Management: Strong ability to manage relationships with internal and external stakeholders. Influencing, Feedback, Presentation & Storytelling, Facilitation.
• Vendor Management: Experience in negotiating contracts and managing vendor relationships.

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.If this is something you would like to do, don\xe2\x80\x99t hesitate and start your application.

DHL