Job Description

About the Client
Our client, is a leading provider of precision sheet metal fabrication and value-added assembly services. The company offers comprehensive engineering solutions from design to final product assembly. UWC supports high-technology sectors such as semiconductor, life sciences, and telecommunications.
Key Responsibilities:
The Program Manager oversees customer accounts, ensuring business growth, operational efficiency, and customer satisfaction.

• Manage business engagement, contracts, RFQs, NPI, mass production, and financial aspects.
• Act as the main escalation point for product lifecycle and quotation processes.
• Develop and execute short- and long-term strategies for growth, profitability, and process improvements.
• Monitor customer satisfaction (CSI, MOR, KPI) and key performance indicators (TQRDCEB).
• Collaborate with customers on pricing, technology, and business models.
• Lead cross-functional teams for NPI, FA, and mass production activities.
• Oversee BOMs, sourcing, costing, engineering readiness, project schedules, and packaging.
• Manage product, material, and engineering changes with customers, suppliers, and internal teams.
• Possess strong financial management skills, including forecasting and P&L oversight.
• Develop business strategies to capitalize on market opportunities.
• Ensure Quality Management System (QMS) effectiveness, integration, and continuous improvement.
• Adhere to safety regulations and company policies.

Job Requirements:

• Minimum 5 years of relevant experience.
• Senior-level experience in program or project management.
• Strong background in managing customer accounts, RFQs, NPI, and mass production.
• Proven ability to handle financial forecasting and P&L management.
• Experience in cross-functional team leadership and project execution.
• Familiarity with BOMs, sourcing, costing, and packaging processes.
• Ability to manage engineering and material changes across stakeholders.
• Excellent communication and stakeholder management skills.
• Strong strategic thinking and process improvement capabilities.
• Proficient in monitoring customer satisfaction and key performance indicators (CSI, MOR, TQRDCEB).
• Knowledge of Quality Management Systems (QMS) and continuous improvement practices.
• Fluent in English and Mandarin is (compulsory).

Kindly contact Dharsh via WhatsApp at 012-9191780 or via email at dharshini.nelamagan@peoplelake.asia if you are keen to explore this opportunity.
Thank you.