Job Description

COMPANY DESCRIPTION

The Salvation Army in Malaysia is in the business of changing lives. Since 1938, we have been serving the underprivileged community in Malaysia without discrimination.



Today, The Salvation Army in Malaysia has a comprehensive network of social services to meet a wide range of needs in our community. We provide residential homes for children and the elderly, hostels, family support services, daycares, tuition centres, a refugee help centre and emergency relief services in times of crisis.



Website: https://www.salvationarmy.org/malaysia



DESIGNATION : PROGRAMME ASSISTANT



RESPONSIBILITIES

MAIN PURPOSE / OBJECTIVES

The Programme Assistant supports the daily operations of the Salvation Army Banting Community Learning Centre by ensuring a clean, safe, and conducive environment in the morning, and by assisting children with their studies and programme activities in the afternoon. She is expected to serve as a positive role model for the children, demonstrating care, patience, and responsibility. The Programme Assistant should adopt a holistic approach, attending to the physical, educational, social, emotional, and spiritual needs of the children, while complying with The Salvation Army policies, child protection guidelines, and relevant government regulations.

MAIN DUTIES AND RESPONSIBILITIES

1. Prepare classrooms and learning spaces for all centre programmes, including arranging furniture, teaching aids, and equipment.



2. Assist the Programme Coordinator in preparing lesson materials, worksheets, and resources for morning English sessions (Form 1-2).



3. Support teachers and coordinators during morning, afternoon, and evening learning sessions.



4. Assist students with homework, reading, literacy, numeracy, revision, and basic academic support.



5. Provide small-group or one-to-one learning support to students who require additional assistance under supervision.



6. Help manage classroom behaviour in a caring, respectful, and positive manner.



7. Encourage student participation, motivation, and positive learning habits.



8. Supervise students during programme hours, transitions, and waiting periods.



9. Observe students' academic progress, behaviour, and emotional wellbeing and report concerns to the Coordinator or management.



10. Record student attendance and assist with maintaining basic student records and documentation.



11. Support the preparation of simple reports, statistics, and programme updates when required.



12. Assist in planning, organising, and implementing educational, character-building, and life-skills programmes.



13. Support special activities, workshops, celebrations, outings, and holiday programmes organised by the Centre.



14. Assist with communication to parents regarding attendance, schedules, or programme matters when assigned.



15. Support visits by donors, volunteers, facilitators, and Salvation Army officers during centre activities.



16. Participate in Salvation Army fundraising events and Centre-organised community programmes as required.



17. Set up and pack away classrooms and activity spaces before and after programmes (non-cleaning).



18. Ensure learning materials, teaching aids, and equipment are properly stored and ready for use.



19. Report any safety hazards, equipment damage, or maintenance issues promptly to management.



20. Uphold child safeguarding policies, serve as a positive role model, work collaboratively with the team, and carry out any other reasonable duties aligned with the role.



QUALIFICATIONS

Minimum SPM or Diploma qualification with the ability to read and write in both Bahasa Malaysia and English.

Experience working with children is an advantage.

Patient, caring, responsible, and willing to learn.

Able to work independently and as part of a team.

* Passion to serve underprivileged children and the community.