Job Description

:Why SoftwareOne?Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey.The roleA Program Director within SoftwareOne will be responsible for supporting large and complex customer accounts by strategically engaging and ensuring projects meet scope, timeline & milestones, budget and quality expectations, through planning, controlling and managing projects aligned to the SoftwareOne Project Delivery Framework (named pmOne) and the agreed delivery methodology alongside any other processes or procedures related to any particular project\xe2\x80\x99s delivery. The Program Director will lead and support the project team (the project team may consist of i.e., Project Managers, Architects, Technical Consultants, Analysts, SAM Specialists, etc.). In addition, the Program Director is responsible for managing corporate, customer and third-party vendor efforts to plan and implement SoftwareOne solutions within and across a combined Practice Domain.

• Responsible for planning, organizing, managing, controlling, and communicating on all aspects of a project within the time, cost and quality thresholds set
• Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team
• Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams
• Facilitates regular core team meetings to review risks, issues and monitors project health and progress
• Creation of regular Project Status Reports and distributes them accordingly
• Manages and controls costs to drive financially healthy projects
• Responsible for managing large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for SoftwareOne
• Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment
• Provides training to team members and assists them with their professional development
• Achieves operational objectives by contributing information and preparing and completing action plans; implementing productivity, quality, and customer-service standards
• Responsible for leading and supporting the project team as required on all live projects
• Guarantees performance of the teams, and ensure that guidelines client\'s and organization\'s frameworks are met
• Responsible for directly managing multiple projects within a Service Practice
• Manages Senior-level client delivery relationships and resolves conflicts
• Manages knowledge sharing within the SoftwareOne PMO community
• Ensures team members support knowledge sharing and reuse requirements of project
• Works with Delivery Leads in project risk management and delivery of projects
• Works with Solution Sales on presales activities and getting the scope finalized as required/requested
• Promotes pmOne services to practice leads/country managers when required
• Participates in upselling and presales activities where the appropriate opportunities present themselves
• Supports project reporting activities
• Completes all processes as part of project delivery in supporting systems such as PSA as required
• Provides support, advice and guidance to other Project Managers or Project Team members
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Strong leadership skills, including positively influence others to achieve results that are in the best interest of the organization
• Strong problem-solving skills
• Strong conflict resolution skills, including the abilities to negotiate and influence others

What we need to see from you

• Excellent presentation skills
• Strong organizational skills including attention to detail and multi-tasking skills
• Structured, organized, disciplined and methodical
• Highly motivated and results oriented
• Strong decision-making skills
• Strong teamwork skills
• Ability to recognize and challenge on quality nonperformance
• Experienced in usage of a project management tool or solution as part of Project Delivery
• Strong knowledge of practicing PMI or Prince2 based project methodologies
• Strong knowledge in implementing complex IT solutions
• Experienced in working in a consulting environment
• Has experience of project financial accounting
• Experienced in selling solutions to business decision-makers by reinforcing the value of the SoftwareOne Services to the customer\xe2\x80\x99s overall business pain and/or strategic opportunities
• Experienced in determining strategies to bring the organization forward, setting goals, creating and implementing action placs, evaluating processes
• Experienced in developing new and unique ways to improve operations of the organization and creating new opportunities
• +10 years in a Project Management role with a minimum of 3 years experience as a Program Director role or equivalent
• Holding a PMP/Prince 2 Practitioner certification
• Experience preferably from a Systems Integrator or a large service organization (ability to manages internal as well as external resources with a team size more than 20 people).

Job FunctionSoftware & Cloud Services

SoftwareOne