Candidate must have at least an SPM level qualification or above.
Fresh graduates are welcome to apply.
Required languages: English, Malay, and Mandarin.
Possess own transport and be willing to travel for work.
Self-motivated, dedicated, and able to work under pressure.
Responsible, a team player, and a fast learner.
Effective communication, coordination, training, and presentation skills.
Basic IT knowledge in software, networking, and hardware (e.g., device driver installation, printer installation).
Good understanding of the retail industry and supply management is a plus.
Knowledge of POS systems, retail, and F&B operation flow is a plus.
Tanggungjawab
Liaise with business owners to explore and understand their business processes for new project implementations.
Conduct system training for customers during new project implementations.
Resolve hardware and software issues that arise throughout the project phases.
Plan, execute, and maintain the project deployment flow.
Provide support to customers by responding to inquiries and requests.
Collaborate and communicate with the internal team to meet customer needs.
Efficiently handle inbound and outbound customer call inquiries.
Provide prompt and effective solutions to all customer-related problems.
Manfaat
EPF, SOCSO, EIS and PCB
Good working environment
Travel allowance
Medical claims
Company annual trip
Training provided
Five (5) working days a week, Saturday half day alternately
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
Performance Bonus
Allowance Provided
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