Job Description

Job Responsibilities:

Plan, monitor, and coordinate technical projects from initiation to completion. Maintain detailed project schedules, track milestones, deliverables, and deadlines. Liaise between project teams, clients, and stakeholders to ensure technical requirements are clearly understood and implemented. Facilitate team meetings, prepare agendas, and document meeting minutes for technical follow-ups. Assist in resource planning and allocation, ensuring technicians and engineers are deployed effectively. Provide day-to-day technical support for project operations, including troubleshooting hardware, software, and equipment issues. Serve as the first point of contact for technical queries from internal teams or clients. Coordinate with technical teams to resolve technical issues efficiently and document solutions. Maintain logs of technical incidents, resolutions, and follow-ups to improve knowledge base and processes. Prepare technical reports, project status updates, and progress dashboards for management. Ensure all project documentation complies with company and industry standards. Assist in conducting technical inspections and audits. Support the implementation of process improvements and standard operating procedures for technical operations. Act as a liaison between clients, vendors, and internal technical teams for smooth project execution. Escalate technical issues to project managers or senior engineers when required. Ensure timely follow-ups and updates on technical matters to relevant stakeholders.

Job Requirements:

Bachelor's degree in Engineering, Information Technology, or a relevant technical field. 2+ years of experience in technical support, engineering coordination, or project support. Certification in project management or technical support frameworks will be an advantage. Strong understanding of technical systems, tools, and troubleshooting methodologies relevant to your industry. Excellent communication and interpersonal skills to interact with technical and non-technical stakeholders. Strong organizational skills and ability to manage multiple tasks and priorities simultaneously. Problem-solving mindset with the ability to troubleshoot technical issues independently. Strong problem-solving and analytical skills.
Job Type: Full-time

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

Professional development
Application Question(s):

What is your last drawn salary? What is your expected salary?
Experience:

Technical project management: 3 years (Required)
Work Location: In person