\xe2\x80\xa2 Assist with basic technician level work involving network related hardware and software \xe2\x80\xa2 Perform basic network related troubleshooting involving hardware and software deployed at sites, may require to travel if needed \xe2\x80\xa2 Assist with performing Service Desk Agent to provide first level response and reporting to trouble ticket system \xe2\x80\xa2 Perform weekly and monthly service reports based on established performance indicators \xe2\x80\xa2 Implement and monitor programs as directed by superior, and see the programs through to completion. Job Requirements \xe2\x80\xa2 Fluent in English and Bahasa Malaysia \xe2\x80\xa2 Pleasant interpersonal and able to communicate effectively. \xe2\x80\xa2 Able to work in teams \xe2\x80\xa2 Knowledgeable in basic network related to troubleshooting involving hardware and software
NERA was established in Malaysia when its predecessor EB Communications (Malaysia) Sdn Bhd was incorporated in November 1981. Since then, the company has played a prominent role in the development of Malaysia\xe2\x80\x99s infrastructure and technology based within the telecommunications and information technology industry. Soon after its formation, the company enjoyed early successes by supplying SCADA systems, power line carrier equipments and military telephone sets to the oil and gas, power and defence industries. The company was also known as EB (Malaysia) Sdn Bhd and ABB Nera (M) Sdn Bhd before it became Nera (Malaysia) Sdn Bhd after its separation from the ABB Group in January 1995. In 1990, the company formed a datacommunications division to manage its point-of-sales (POS) business and appointed business partners throughout the country to support a nation-wide installed base. This was the beginning of the company\xe2\x80\x99s venture into information technology, a business area that expanded into the networking infrastructure and security solutions sector. In December 1999, a new company, Nera Infocom (M) Sdn Bhd was formed to focus and strengthen Nera\xe2\x80\x99s participation in Malaysia\xe2\x80\x99s exciting information technology development. Today, Nera services a broad base of important clients in the sectors of Telecommunications, Oil and Gas, Utilities, Financial Services and Retail, Transportation, Government, Enterprise and Media and Broadcasting.
Bachelor\'s or Equivalent