Job Description

Position Title : Project Manager Work location: Johor Bahru (Setia Business Park II) Working days and hours: Mon - Fri, 8.00am - 5.00pm Type of employment: Permanent Salary : RM 7000 to RM 8500 About the Position : Manages day-to-day operational aspects of project and scope. Support in AI enabled projects, driving timely communication with clients and team members. Ensure that project specifications and procedures are properly followed on all projects involved. Ensure the quality of company service and deliverables are in accordance with client requirements and supports QA team when needed. Provide support to the global team and ensure full adherence to Company procedures, account-established processes and business goals. Provide support via crowd sourcing method to build a team which can support projects remotely from multiple locations in APAC. Help the team to detect any gaps or areas of improvement in existing procedures and suggest viable solutions to establish new procedures or optimize the existing ones as needed. Work closely with clients, meeting their requirements and handling on quality issues. Manage the team to ensure quality and timely delivery and ensure continuous improvement. Work with recruitment team to acquire for resources. Consolidation and validation for billing and payment. Competencies : Bachelor\'s degree in Project Management, Business Management, IT, Computer Science or related field of study. At least 2 years\' experience supporting project management or co-ordination. Proven experiences in managing team. Experiences in building and managing a team via crowd sourcing. PMP certified is added advantage. Excellent communication skills. Strong analytical and customer management skills. Ability to work in a global environment with different working cultures. Able to work in fast paced and challenging environment. Self-motivated person who strives for performance, quality, efficiency and continuous improvement. Excellent time management skills and ability to prioritize work to meet all deadlines. Attention to details and good problem-solving skills.

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