Job Description

Purpose of the role

You will lead end-to-end delivery of client projects involving smart manufacturing applications from planning and deployment to handover and continuous improvement. You'll coordinate cross-functional teams, manage timelines and risks, and ensure every project delivers measurable value on the shop floor. Your success is measured not just by "on-time delivery," but by real operational impact and customer satisfaction.

REQUIREMENT

1. Project Planning & Execution

Define project scope, deliverables, milestones, and resource needs in collaboration with stakeholders. Develop and maintain detailed project plans (schedule, budget, risk register, communication plan). Lead sprint planning, daily stand-ups, reviews, and retrospectives using Agile/Scrum or hybrid methodology.
2. Stakeholder & Customer Management

Act as the main point of contact for internal teams and customer stakeholders (plant managers, IT/OT leads). Conduct regular status updates, steering meetings, and demo sessions. Manage expectations, change requests, and escalations professionally and promptly.
3. Team Coordination & Leadership

Lead and motivate cross-functional project teams (Business Analysts, Engineers, QA, DevOps). Clarify roles, remove blockers, and foster collaboration especially between technical and non-technical members. Escalate resource or priority conflicts to Head of Service Delivery when needed.
4. Quality & Compliance

Ensure all deliverables meet defined quality standards, SLAs, and documentation requirements. Drive UAT, sign-offs, and post-go-live support transition. Maintain compliance with internal processes and customer contractual obligations.
5. Risk & Issue Management

Proactively identify, log, and mitigate project risks (technical, resource, timeline, scope).
6. Reporting & Documentation

Provide weekly status reports including progress, risks, KPIs, and financials. Maintain updated project artifacts in Jira/SharePoint.o
Document lessons learned and contribute to process improvement.

QUALIFICATIONS & EXPERIENCE

Bachelor's degree in Engineering, Computer Science, Business, or related field. 5+ years managing technical implementation projects -- preferably in IIoT, Industry 4.0, MES, or manufacturing software. Experience working with cross-functional teams and customer-facing deployments. Proficient in Jira, MS Project or similar tools. Strong communication, negotiation, and conflict-resolution skills.
oAdded advantage

o PMP, PRINCE2, or Scrum Master (CSM) certification

o Familiarity with OEE, MTTR, Lean, or Six Sigma

o Experience with cloud platforms (Azure/AWS IoT), data pipelines, or shop-floor systems (PLC/SCADA)

Job Type: Internship
Contract length: 6 months

Pay: RM6,000.00 - RM14,000.00 per month

Work Location: In person