Job Description

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Project Support Team Lead
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Posted 2 hours ago o Closing 17 Jan 2026
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Working Location Near Station

• C-8-33, Centum @ Oasis Corporate Park, Oasis Damansara No.2, Jalan PJU 1A/2, Ara Damansara Petaling Jaya Selangor Malaysia 47301

Requirements

• Bachelor's Degree in Business Administration, Management, or related field.
• Minimum 1-3 years of experience in support or inbound customer service
• Ability to speak mandarin is an added advantage
• Strong organizational, planning, coordination and decision making skills
• Attention to details
• Don't mind being on call at night
• Tech-savvy with proficiency in MS Office, Google Workspace, and productivity tools.

Responsibilities

• Lead, mentor, and supervise the Project Admin, Support Admin and Warehouse teams to ensure high performance, efficiency, and professionalism.
• Plan manpower allocation, job assignments, and leave coverage to ensure uninterrupted support for ongoing projects and client requirements.
• Oversee the entire project administration workflow, ensuring all documentation, purchasing, and invoicing activities meet accuracy, quality, and timeline standards.
• Review and approve all Sales Orders (SO), Purchase Orders (PO), quotations, service reports, and invoices before submission to management or Finance.
• Ensure all project documentation and records are properly filed, traceable, and audit-ready.
• Monitor job progress, delivery readiness, and billing status through regular report reviews, without engaging in direct administrative tasks.
• Resolve escalated issues from the admin team, suppliers, or clients promptly and professionally.
• Coordinate with key departments (Sales, Project, Finance, Warehouse) to ensure alignment of schedules, documentation flow, and client commitments.
• Assist and backup with team members go on leave.
• Take a turn in the on-call night shift to support the Cabling team who are onsite.
• Act as the primary liaison for major clients on project administration matters, service escalations, and billing follow-ups.
• Review and approve client communications, quotations, and invoices prior to release.
• Ensure client feedback and complaints are handled promptly, maintaining high customer satisfaction.

Benefits
Annual Leave
Season parking
Additional Benefits

• 5 Working Days

Skills
Team Leadership Problem-Solving Organizational Skills Communication Skills Stakeholder Management Logistics Coordination Technical Support Project Management Coordination
How to go to E-Bumi Sdn Bhd by MRT, LRT or other public transport?
Petaling Jaya
Nearby Public Transportation
LRT
ARA DAMANSARA
1.2 km
LEMBAH SUBANG
1.6 km
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Skills Required