Job Description

Kuala Lumpur, Malaysia About Us: Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world\'s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L\'Or al, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com . Sitecore\'s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe. About the Role/ The Opportunity: The Proposal Writer, also known as a \'Proposal Specialist\', \'Proposal Editor\', or \'RFP Engineer\', plays a pivotal role in the sales process. The candidate is expected to deliver a high-quality technical response by understanding client requirements, collaborating with stakeholders, and staying current on Sitecore products and Loopio RFP tool. What You Will Do: Working alongside Solution Engineers and Account Executives globally, you will support the sales process by providing response documents to tender requirements and supporting materials in a timely manner. Collaborate with your Manager to define schedule and timeline of tender responses, match the proposal\'s scope with the proposed solution and products, estimate effort of responses, prioritize and organize responsibilities. Communicate with subject matter experts (SME\'s) from various departments (product, services, security, legal) to gather accurate and up to date information for responses to tender. Edit and review proposal materials to ensure responses are clear, delivers technical understanding and outlines Sitecore value proposition; text is well-written, concise, clear, and coherent; and documentation is well presented and follows tender format requirements and conventions. Upload and map tender requirements, generate responses from the knowledge base, and maintain up-to-date information in our RFP tool. Stay up to date about Sitecore products, services, and value propositions through self-paced online learning, experimentation with our demo environments, and connects with subject matter experts (SME\'s). Collaborate and provide input for RFP template responses with our Winning Themes, Value Proposition, and why Sitecore solutions are compelling to the client. What You Need To Succeed Excellent writing, editing, proofreading and verbal communication skills. Excellent time management and organisational skills. Ability to balance attention to detail with overall business and deliverable objectives. Ability to work independently as well as collaboratively in a collegial, fast-paced team environment. Ability to provide and receive constructive feedback positively. Continuous learning mindset and willingness to embrace new technologies. Additional Skills That Could Set You Apart: Background in software QA testing, software support service role, technical marketing, business analyst, or technical writing is advantageous. Knowledge of content management systems, digital asset management, digital marketing platform, customer data platform, commerce systems is beneficial. Why you should click \'Apply\': Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It\'s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career. Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably. This is an excellent opportunity for an energetic and outgoing individual with passion for technology, enjoy working in a dynamic, fast-growing, high-tech organization. At Sitecore we encourage self-thinking and liberty to work as an individual. You will be part of a global success and enter an entrepreneurial organization with extremely high growth rates, and highly motivated employees. You will be working in an international environment, together with other skilled professionals, that knows how to think big and win deals. Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. Carmen Cheong

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