Customer Service
Job Description
Develop a positive emotional experience between patients/customers and hospital
To be a resource point for patient’s/customer’s non-medical enquiries
Organize and coordinate patient centric program
Conduct patients feedback survey and coordinate grievance investigation
Ensure efficacy of billing & cashiering and accuracy of patient database
Perform departmental administrative work
Multitask according to centre’s requirement
Provide personalized service over the telephone to customers on their enquiries in an efficient and effective manner.
Experience in healthcare will be added advantage
Skills Required
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD450954
-
IndustryMedical/Healthcare/Hospital
-
Total Positions1
-
Job Type:Full Time
-
Salary:Trainee Stipend
-
Employment StatusPermanent
-
Job LocationKuala Lumpur, Malaysia
-
EducationAny Specialization
-
Experience1 - 2 Year