Job Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world\'s top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.SUMMARY
Drive continuous improvement through the development and implementation of Quality processes, systems, tools and techniques. Provide exceptional support to customers, team members, and shareholders.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.LEADERSHIP AND MANAGEMENT RESPONSIBILITIESRecruitment and Retention
\xc2\xb7 Recruit, interview and hire Quality Engineers, OBA (out of box audit) personnel and Quality Analyst resources.
\xc2\xb7 Communicate criteria to recruiters for Quality Engineers, OBA (out of box audit) personnel and Quality Analyst candidates.
\xc2\xb7 Coach Quality Engineering staff in the interviewing/hiring process.
\xc2\xb7 Monitor team member turnover; identify key factors that can be improved; make improvements.Employee and Team Development
\xc2\xb7 Identify individual and team strengths and development needs on an ongoing basis.
\xc2\xb7 Create and/or validate training curriculum in area of responsibility.
\xc2\xb7 Coach and mentor Quality Engineering staff to deliver excellence to every internal and external customer.
\xc2\xb7 Create and manage succession plans for Quality function.Performance Management
\xc2\xb7 Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
\xc2\xb7 Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member\xe2\x80\x99s contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
\xc2\xb7 Express pride in staff and encourage them to feel good about their accomplishments.
\xc2\xb7 Perform team member evaluations professionally and on time.
\xc2\xb7 Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
\xc2\xb7 Coordinate activities of large teams and keep them focused in times of crises.
\xc2\xb7 Ensure recognition and rewards are managed fairly and consistently in area of responsibility.Communication
\xc2\xb7 Provide weekly communication forum for the exchange of ideas and information with the department.
\xc2\xb7 Organize verbal and written ideas clearly and use an appropriate business style.
\xc2\xb7 Ask questions; encourage input from staff.
\xc2\xb7 Assess communication style of individual team members and adapt own communication style accordingly.FUNCTIONAL MANAGEMENT RESPONSIBILITIESBusiness Strategy and Direction
\xc2\xb7 Know and understand the campus strategic directions.
\xc2\xb7 Define, develop and implement a Quality strategy which contributes to the campus strategic directions.
\xc2\xb7 Develop an understanding of the workcell business strategy as it pertains to Quality.
\xc2\xb7 Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.Cost Management
\xc2\xb7 Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
\xc2\xb7 Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
\xc2\xb7 Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.Forecast Development and Accuracy
\xc2\xb7 Prepare timely forecasts for the department.
\xc2\xb7 Compare forward forecast results to historical actual results for trend assessment and analysis.TECHNICAL MANAGEMENT RESPONSIBILITIES\xc2\xb7 Drive continuous improvement through trend reporting analysis and metrics management.
\xc2\xb7 Assess the adequacy of data gathering methods utilized by the workcells.
\xc2\xb7 Assure that procedures and work instructions are efficient and not redundant.
\xc2\xb7 Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are \xe2\x80\x9cbest in field.\xe2\x80\x9d
\xc2\xb7 Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
\xc2\xb7 Understand and drive regulatory and compliance certifications as appropriate (i.e. regulatory requirements surrounding ISO9000, ISO14000, QS9000, BABT, TUV). Act as the company\xe2\x80\x99s quality management representative (QMR).
\xc2\xb7 Establish new measurement systems if/where possible.
\xc2\xb7 Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
\xc2\xb7 Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
\xc2\xb7 Ensure all sensitive and confidential information is handled appropriately.
\xc2\xb7 Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
\xc2\xb7 Comply and follow all procedures within the company security policy.MINIMUM REQUIREMENTS
Bachelor\xe2\x80\x99s degree and seven years experience, including two years in a supervisory role required.BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver\xe2\x80\x99s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.Accessibility AccommodationIf you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong

Jabil