Job Description

Key ResponsibilitiesQuality Management System (QMS)

Develop, implement, and maintain the QMS in compliance with

ISO 9001

, and other applicable ISO standards. Ensure compliance with

API standards

. Act as the

Management Representative

for quality-related matters. Prepare, review, and control quality manuals, procedures, work instructions, and records.

Audit & Compliance

Plan and conduct

internal audits

, supplier audits, and support

external audits

(ISO, API, customer, and regulatory). Coordinate corrective and preventive actions (CAPA) and ensure timely closure. Liaise with certification bodies, clients, and regulatory authorities during audits and inspections.

Production & Process Quality

Ensure quality control plans, inspection test plans (ITP), and procedures are effectively implemented. Monitor product conformity throughout manufacturing processes including machining, threading, welding, coating, or assembly (as applicable). Review and approve inspection records, material certifications, and final release documentation.

Customer & Supplier Quality

Handle customer complaints, non-conformance reports (NCR), and root cause analysis. Implement corrective actions to prevent recurrence and improve customer satisfaction. Evaluate and qualify suppliers and subcontractors to ensure quality compliance.

Risk Management & Continuous Improvement

Identify quality risks and implement mitigation plans. Drive continuous improvement initiatives using quality tools (e.g. RCA, FMEA, PDCA). Analyze quality data and KPIs to improve operational efficiency and product quality.

Training & Leadership

Train and guide QAQC team members on ISO, API, and quality procedures. Conduct quality awareness training for production and support departments. Lead, coach, and develop the QAQC team to ensure competency and performance.

Authority

Authority to stop production or delivery in the event of quality non-conformance. Approval authority for quality documents, inspection reports, and release notes. Recommend improvements to processes, systems, and suppliers.

Qualifications & Experience

Bachelor's Degree in Engineering, Quality Management, or related field. Minimum

8-10 years of experience

in QAQC, with at least

3-5 years in a managerial role

. Strong experience in

manufacturing and offshore / oil & gas-related industries

. Proven experience in implementing and maintaining

ISO 9001

and

API Q1/Q2

systems. Lead Auditor certification (ISO 9001) is an advantage.

Knowledge & Skills

In-depth knowledge of

ISO standards

,

API standards

, and quality tools. Strong understanding of manufacturing processes and inspection techniques. Excellent problem-solving, analytical, and leadership skills. Good communication skills to interact with clients, auditors, and internal teams. Proficient in documentation, reporting, and MS Office applications.

Key Performance Indicators (KPIs)

Audit compliance and certification status Reduction in NCRs and customer complaints Effectiveness of CAPA implementation On-time audit closures and documentation accuracy Continuous improvement initiatives implemented
Job Type: Full-time

Pay: RM6,500.00 - RM7,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person