Job Description

Job Purpose

To lead the Quality Department in ensuring all raw materials, in-process, and finished products meet company and regulatory standards.
Responsible for maintaining and improving the Quality Management System (QMS), supporting product development validation, and driving continuous improvement in product consistency, customer satisfaction, and compliance.

Key Responsibilities

1. Quality System & Compliance

Establish, implement, and maintain the company's

QMS

in line with

ISO 9001

,

ISO 14001

standards. Ensure all

SOPs, Work Instructions, and QC inspection forms

are properly maintained and updated. Lead internal audits and support external/customer audits. Maintain and ensure product compliance with

local and international standards

(DOE, DOSH, GHS, VOC, etc.).

2. Quality Control Operations

Oversee

incoming raw material inspections

-- resin, pigments, solvents, tinplate, propellants, valves, etc. Supervise

in-process QC

for mixing, filling, and packing stages (viscosity, gloss, hiding power, adhesion, spray pattern, leak test, weight check). Approve or reject

finished goods (FG)

based on COA and customer specifications. Ensure all laboratory instruments are calibrated, validated, and properly maintained. Review and sign off QC inspection reports and COAs before shipment release.

3. Customer Quality & Complaint Handling

Lead

8D / Root Cause Analysis (RCA)

for internal and customer complaints. Coordinate corrective and preventive actions (CAPA) with Production, Maintenance, and R&D. Prepare

Monthly Quality Reports

highlighting defects, trends, and improvement actions. Visit customers for quality-related issues when necessary.

4. Continuous Improvement

Lead

Kaizen projects

focused on scrap reduction, yield improvement, and process stability. Introduce SPC (Statistical Process Control) and other data-driven methods. Train QA/QC team on problem-solving, visual inspection, and testing methods. Collaborate with R&D to validate new formulations, color matches, and raw materials.

5. People Management & Leadership

Manage QA/QC team scheduling, training, and competency development. Set department KPIs (e.g. rejection rate, customer complaint closure rate, inspection accuracy). Conduct performance reviews and build team technical capability. Foster a strong culture of discipline, accountability, and safety in the lab and plant.

Requirements :

1. Academic Qualifications

Bachelor's Degree in Chemistry, Chemical Engineering, Industrial Chemistry, or related science field.

2. Work Experience

Minimum

5-8 years

experience in QA/QC roles within chemical, coating, aerosol, or paint manufacturing industries. Strong experience in

color matching

,

viscosity control

, and

chemical raw material analysis

(especially solvents, resins, pigments).

3. Technical Knowledge

Deep understanding of:

Aerosol paint formulation Propellant systems (LPG/DME) Solvent-based coating systems Wet chemistry testing (density, pH, viscosity, fineness) Spray testing, adhesion, drying time, gloss, hardness Raw material specifications & quality standards Familiarity with

MSDS

, TDS, and chemical safety requirements. Able to lead

root cause analysis

using: 8D,Fishbone,5 Why's, PDCA & FMEA (optional but good)

4. Quality System Knowledge

Strong knowledge of:

ISO 9001:2015

ISO 14001:2015

Calibration systems Internal & external audits Experience handling

customer complaints

,

corrective actions

,

preventive actions (CAPA)

.

5. Leadership & Management Skills

Ability to lead a QAQC team (inspectors, chemists, technicians). Strong decision-making and problem-solving skills. Able to train QC inspectors and chemists on testing and standards.

6. Documentation & Reporting

Skilled in preparing: QC reports Non-conformance reports (NCR) CPAR/8D reports Batch release reports QA audit summaries Able to maintain BOM accuracy and ensure formulation compliance.

7. Soft Skills

Good communication (Bahasa Malaysia & English). Strong teamwork between R&D, production, and management. Ability to work under pressure in a fast-paced manufacturing environment.

8. Additional Requirements

Not color blind (VERY IMPORTANT for paint industry). Knowledge of ESH and chemical handling regulations. Willing to travel between factory and customer sites if required. Good attention to detail and high integrity in quality decisions.
Job Type: Contract
Contract length: 12 months

Pay: RM5,500.00 - RM7,000.00 per month

Benefits:

Free parking Opportunities for promotion Professional development
Work Location: In person