Job Description

A. Position Summary

The incumbent will be responsible for coordinating key activities and projects in support of the Quality Assurance and Accreditation (QAA) Unit's objectives. This includes ensuring regulatory compliance, facilitating accreditation processes, and contributing to the continuous improvement of quality assurance systems across the University.

B. Key Areas of Responsibility1. Regulatory Compliance

Coordinate, prepare, and manage documentation related to

MQA

and

MOHE

matters, including accreditation, approvals, compliance audits, and other regulatory processes. Coordinate the development and submission of new programmes for

Provisional Accreditation

and manage the

Full Accreditation

process. Facilitate

programme reviews

and

internal audits

in alignment with institutional standards and regulatory requirements. Contribute to the

development, implementation, and continuous improvement

of policies and procedures covering both academic and non-academic areas. Support initiatives related to

university ranking and recognition

, including

SETARA

,

QS Ranking

, and

MyRA

. Ensure adherence to guidelines issued by the

Malaysian Qualifications Agency (MQA)

,

Ministry of Higher Education (MOHE)

, awarding bodies, and the University in relation to assessment practices, completion, and documentation. Ensure full compliance with the University's

Quality Assurance systems

to maintain consistency and promote continuous improvement, liaising with relevant university departments for effective implementation. Undertake

professional development

activities aligned with the role's requirements and the Unit's objectives. Prepare and maintain all documentation required for

audit

and

regulatory

purposes. Demonstrate a strong commitment to

equality, diversity, and inclusivity

in all aspects of work. Perform any other duties assigned by the

QAA Manager

or

Senior Deputy Registrar

, commensurate with the role and grade.

2. University Ethos

As a member of City University, you are expected to:

Actively promote and uphold the

University's vision, mission, values, and strategic objectives

. Foster a

learner-centred work ethic

founded on respect, problem-solving, and innovation, while promoting a proactive "can-do" culture across the University. Contribute to

strategic planning, decision-making

, and the

achievement of corporate goals

. Build and maintain effective

relationships with internal and external stakeholders

to support collaborative success. Actively participate in, and where appropriate, conduct

staff appraisals

, ensuring timely completion and the development of action plans. Engage in

continuous professional development (CPD)

relevant to the role, in accordance with University policy. Promote and uphold the principles of

equality, diversity, and inclusion

in all activities.

3. Other Responsibilities

Perform any other related duties as assigned from time to time, in alignment with the needs of the University and the QAA Unit.

C. Requirements

Education:

Bachelor's Degree, Postgraduate Diploma, or Professional Degree in any discipline (required).

Experience:

Relevant experience in

Quality Assurance

within higher education institutions or related fields (preferred).

Fresh graduates

with a strong interest in Quality Assurance are encouraged to apply.

Willingness to travel

for official assignments.

Attributes:

Meticulous, detail-oriented, resourceful, responsive, independent, self-motivated, and well-organized.

Technical Skills:

Proficiency in

Microsoft Office applications

(Word, Excel, PowerPoint).

Communication Skills:

Strong verbal and written communication skills in both

English

and

Bahasa Malaysia

.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,200.00 - RM3,100.00 per month

Benefits:

Health insurance
Application Question(s):

How long was your notice period?
Work Location: In person