Job Description

The Quality Assurance Lead will oversee process control, compliance, and continuous improvement initiatives across production lines. This role ensures food safety, regulatory compliance, and quality standards are upheld while leading a team of QA Officers to drive operational excellence.

• Lead process validation and verification activities.
• Act as the technical expert for troubleshooting complex quality and process issues.
• Plan and execute specialized process capability studies and present findings for approval.
• Investigate significant process deviations, implement containment actions, and prepare mandatory reports to safeguard product safety.
• Oversee incoming, in-process, and outgoing QA checks across production lines to maintain product specifications.
• Conduct regular GMP, GLP, and HACCP audits, identifying gaps and implementing corrective actions.
• Manage finished product disposition, including compliance verification, release authorization, and handling of on-hold inventory.
• Lead investigations and closure of customer complaints and internal non-conformances.
• Support strategic initiatives such as NPD, recipe renovations, and quality capital projects.
• Monitor and report Quality Performance Indicators for management review and continuous improvement.
• Coach and develop QA Officers to strengthen technical competence and leadership capability, fostering a proactive food safety culture.
• Drive cross-functional collaboration and training to enhance compliance and operational ownership of quality standards.

Opportunities for career advancement in a well established food manufacturerAttractive remuneration packages

• Bachelor's Degree in Food Science, Food Technology, or Food Engineering.
• 3-5 years of progressive Quality Assurance experience in food manufacturing.
• Strong exposure to process control, validation, and food safety systems in high-volume production environments.
• Strong understanding of FSSC 22000, GMP, GLP, HACCP, and quality assurance principles.
• Proven capability in process validation, critical control management, and deviation handling.
• Ability to interpret process data and ensure compliance with internal and regulatory requirements.
• Skilled in leading technical investigations and performing Root Cause Analysis.
• Strong analytical thinking, problem-solving, and stakeholder management skills.
• Experience in coaching and developing QA Officers.

The employer is a well-established organization in the food manufacturing industry, recognized for its commitment to quality and innovation. Based in Selangor, the company is known for delivering exceptional products and services while maintaining a strong presence in the market.

• Attractive annual salary.
• Comprehensive benefits package.
• Opportunity to work with a well established organization in the food manufacturing industry.

Skills Required