Job Description

About the Role

We are looking for a Quality Engineer to oversee and improve the full range of quality activities at our contract manufacturing sites. This role involves on-site quality management, training, auditing, and reporting to ensure our products meet high standards.

Key Responsibilities

Manage and monitor all quality activities at contract manufacturing sites. Train and guide on-site QC staff on incoming, in-process, and finished product inspections. Review and update SOPs regularly to ensure they are effective and aligned with actual operations. Handle violations of quality standards and high-risk issues at factories, including on-site corrections, line stoppages, warnings, and penalties. Train and guide suppliers to complete and submit daily production quality reports and verify their accuracy. Prepare and maintain weekly, monthly, and quarterly quality reports and present them to management. Manage customer complaints and returned product analysis to ensure product quality levels are maintained.

Requirements

Minimum 3 years of PQE (Product Quality Engineering) experience in the small home appliances industry. Strong ability to audit production processes, identify issues in finished goods, and organize quick solutions. Experience in leading customer complaint analysis and reviewing complaint reports. Skilled in quality data collection, analysis, and using charts to identify trends and guide corrective actions. Ability to train and guide suppliers on timely quality reporting and maintain internal quality reports. Experience auditing semi-finished and finished product assembly SOPs, following up on trial production issues, and closing them before mass production. Experience in Amazon platform product quality management and humidifier products is a plus.
Job Type: Permanent

Pay: RM5,000.00 - RM7,000.00 per month

Work Location: In person