Job Description

About usAt DHL, people mean the world to us. That\xe2\x80\x99s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers \xe2\x80\x93 helping them deliver better results every day.Responsibilities

• Perform internal quality process assessments
• Facilitate root cause analysis on the findings from the quality process assessments
• Issue CAPA through the LOGICS platform
• Monitor and support operation sites on CAPA closure
• Gauge the effectiveness of the CAPA by observing the findings recurrences
• Conduct QSA together with the operation staffs and submit the score on LOGICS platform
• Identify the QSA gaps, facilitate root cause analysis and issue CAPA through the LOGICS platform
• Facilitate quality trainings as per plan
• Attend customer audit with the operation representatives
• Facilitate root cause analysis on the findings from the customer audits
• Ensure operation site compliance towards regulatory requirements such as GDP MD and GDP
• Involved with operation in performing the FMEA for the work instruction

• Bachelor Degree or relevant engineering courses
• Minimum 2 years in Quality functions or equivalent with proven track record
• Exposure in FMEA, 5 Why Analysis, 8D problem solving and root cause analysis
• Preferably with experience in Lean and Six Sigma Methodology

DHL