Quality Support Engineer
Bangi, Selangor, Malaysia
Job Description
Location : BangiSalary : RM 5,000 - 7,000job descriptionJob Responsibilities
- Provide on-site quality support at customer site to clarify the quality issue.
- Summarizes customer reject during on-site checking by analysing the result and report to Japan HQ site.
- Segregate the customer reject part if caused by customer or company incoming material issue.
- Notify Japan sales team to provide Return Merchandise Authorization (RMA) if related to company material issue.
- Coordinating sample shipment and follow up between customer, supplier and Japan HQ for failure analysis (FA) purpose.
- To provide FA analysis report to customer and respond to customer enquiries.
- Prepare Monthly Business Review (MBR) report and present in the monthly meeting.
- Maintain good relationships with customer and ensuring customers\xe2\x80\x99 satisfaction by visiting customer and fulfilling customer requirements.
- Assist in monitoring quality issue of supplier by visiting and verifying the improvement items.
- Possess at least Degree Engineering or any related fields.
- At least has minimum 2 years experienced in Product Quality/Quality Assurance.
- Knowledgeable in manufacturing process and project management are added advantage.
- Must fluent spoken and written multilingual languages. Able to communicate in Japanese will be an added advantage.
- Highly motivate person, excel in communication and presentation skill.
- Five days work week
- Annual leave
- Career progression
The company operates in the plastics materials, basic forms and shapes merchant wholesalers sector with greater emphasis on Touch Sensor Device.
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Job Detail
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Job IdJD1037904
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:5000 - 7000 per month
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Employment StatusPermanent
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Job LocationBangi, Selangor, Malaysia
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EducationNot mentioned