Job Description

About our Client
Our client is a Japanese group of companies whom developing 3 businesses of Industrial Materials, Devices and Medical Technologies, and other businesses. Currently the Malaysia subsidiary located in Bangi, Selangor is looking for a Quality Support Engineer.

Job Responsibilities

• Provide on-site quality support at customer site to clarify the quality issue.
• Summarizes customer reject during on-site checking by analysing the result and report to Japan HQ site.
• Segregate the customer reject part if caused by customer or Nissha incoming material issue.
• Notify Japan sales team to provide Return Merchandise Authorization (RMA) if related to Nissha material issue.
• Coordinating sample shipment and follow up between customer, supplier and Japan HQ for failure analysis (FA) purpose.
• Provide the FA analysis report to customer and respond to customer enquiries.
• Prepare Monthly Business Review (MBR) report and present in the monthly meeting.
• Maintain good relationships with customer and ensuring customers\' satisfaction by visiting customer and fulfilling customer requirements.
• Assist in monitoring quality issue of supplier by visiting and verifying the improvement items.

• Possess at least Degree Engineering or any related fields.
• At least has minimum 2 years experienced in Product Quality.
• Knowledgeable in manufacturing process and project management are added advantage.
• Must be fluent in English and able to speak Japanese and Mandarin are added advantages.
• Highly motivate person, excel in communication and presentation skill.

JAC Recruitment