Job Description

Description
- Monitor call volumes, agent attendance, and schedule adherence.
- Assist in developing performance metrics and setting targets.
- Produce regular reports - daily, weekly, and monthly.
- Work on a shift rotation basis.
Industry
HR Consulting
Human Resource
Specialization
Customer Service
Location
Kuala Lumpur
Employment Type
Permanent
Salary
MYR 3, 001- MYR 4, 500 / mth
To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Celine Chong.
For further discussion about this role, please find contact details of Celine Chong as below:
Email: general2@recruitexpress.com.my
Tel:
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Skills Required