Job Description

About the role

As a Receptionist at Hotel Pak Fook, you will be the first point of contact for our guests, playing a vital role in creating a warm and welcoming experience. In this full-time position based in Kuala Lumpur, you will be responsible for efficiently managing all front desk operations to ensure the smooth running of the hotel.

What you'll be doing

Greet and assist guests with check-in and check-out procedures Respond to guest inquiries and provide information about hotel facilities and the local area Handle incoming phone calls and messages in a professional manner Manage room reservations and maintain accurate guest records Coordinate with other hotel departments to ensure a seamless guest experience Maintain a neat and organised front desk area Perform other administrative duties as required

What we're looking for

Previous experience as a Receptionist or in a similar customer service role Strong communication and interpersonal skills Excellent organisational and multitasking abilities Proficiency in English and Bahasa Malaysia A friendly, professional and helpful attitude Ability to work well under pressure and as part of a team

What we offer

At Hotel Pak Fook, we are committed to providing our employees with a positive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits including health insurance, paid time off, and opportunities for career development and progression. We also prioritise work-life balance and have flexible working arrangements to support our employee needs.

About us

Hotel Pak Fook is a trusted budget hotel in Kuala Lumpur, providing comfortable and affordable accommodation for both business and leisure travellers. With a commitment to value, convenience, and friendly service, we aim to deliver pleasant and hassle-free stays for our guests while fostering a supportive and welcoming environment for our staff.

Apply now to join our team as a Receptionist and be a part of our exciting journey!

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,300.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Chow Kit: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Expected salary
Education:

STM/STPM (Required)
Experience:

Receptionist: 1 year (Required)
Language:

English (Required) Bahasa (Required)
Location:

Chow Kit (Required)
Work Location: In person