Job Description

We are international brand in health and wellness industry. Looking quality candidates who is dedicated and passionate in career building for admin.

Job Summary:

The

Receptionist cum Admin Operation

plays a key role in ensuring the smooth daily operations of OXYZ Health and Wellness Sdn. Bhd. This position involves managing front desk responsibilities, providing excellent customer service to clients, and supporting the administrative and operational functions of the organization.

Responsibilities:

Front Desk & Customer Service

Greet and welcome clients, visitors, and guests in a professional and friendly manner. Answer incoming calls, respond to inquiries, and redirect calls or messages to the appropriate personnel. Schedule and confirm client appointments via phone, email, or company system. Provide information about the company's services, promotions, and wellness programs. Maintain cleanliness and organization of the reception and waiting area.

Administrative & Operational Support

Assist in daily administrative tasks such as filing, data entry, documentation, and record keeping. Handle incoming and outgoing correspondence (emails, courier, mail, etc.). Maintain inventory of office and clinic supplies; place orders when necessary. Support management in coordinating schedules, meetings, and operational activities. Prepare simple reports, memos, and other administrative documents. Assist in managing staff attendance and leave records. Ensure compliance with company policies and standard operating procedures (SOPs).

Finance & Sales Support

Assist in handling payments, receipts, and maintaining basic financial records. Record daily sales transactions accurately. Support in promoting wellness packages and memberships to walk-in customers.

Other Duties

Liaise with external vendors, service providers, and clients when required. Support company events, workshops, or wellness programs as part of operational duties. Perform any other tasks assigned by the management team. Answer incoming calls, respond to inquiries, and redirect calls or messages to the appropriate personnel. Schedule and confirm client appointments via phone, email, or company system. Provide information about the company's services, promotions, and wellness programs. Maintain cleanliness and organization of the reception and waiting area.

Requirements:

Minimum Diploma in Business Administration, Office Management, or related field. At least 1-2 years of experience in reception, administration, or customer service (preferably in healthcare, spa, or wellness industry). Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic computer skills. Good communication and interpersonal skills in English and Bahasa Malaysia (Mandarin is an added advantage). Pleasant personality, well-groomed, and professional appearance. Organized, responsible, and able to multitask in a fast-paced environment. Positive attitude and strong customer service mindset.

Benefits:

Attractive salary and incentives Staff discounts on wellness services and products Training and career development opportunities Supportive and friendly work environment
Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

Opportunities for promotion Professional development
Language:

English (Preferred) Chinese (Preferred)
Work Location: In person