Receptionist (mandarin Speaker)
Kuala Lumpur, Malaysia
Job Description
- Possess at least a Certificate in healthcare is preferred or minimum SPM/STPM
- Fresh graduates or at least 1 year of working experience in a related field
- Excellent customer service and interpersonal skills
- Must be computer literate.
- Clinical and customer service experience will be an added advantage
- Ability to successfully manage competing priorities in a busy clinical setting
Client/Patient Oriented
- Manage and attend to incoming enquiries from various social media channels including but not limited to Facebook,
- Instagram, YouTube & WhatsApp
- Setting appointments for patients via phone calls / chats in respective channels
- Ensuring patients turns up to centre by making reminder calls / sending reminder messages according to SOP.
- Perform after-sale service by making calls/sending messages to check on their after treatment condition follow by settingnext appointment.
- Dispense medicine as prescribed by the Physicians, ensuring the right medicines and dosage are given out alongside correct instructions to patients.
- Epf
- Socso
- Eis
- Medical Benefit
- Medical Leave
- Annual Leave
- Commission Bonus
Ricebowl
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Job Detail
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Job IdJD985520
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned