Job Description

Requirements:

Requirements:

• Able to speak in English or Bahasa fluently. It is an advantage if you could speak Mandarin.
• Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
• Friendly with cheeky personality, possess good interpersonal and communication skills
• Strong disciplines, commitments and self-initiative
• Must be willing to work on shift including working on weekends and public holidays
• Pleasant & cheerful personality

REMUNERATION PACKAGES:

Basic Salary: RM1800 \xe2\x80\x93 RM2500
Allowances: Transport Allowance
EPF, SOCSO, EIS

Benefit:

• Hostel: Provided upon availability
• Medical Coverage
• Annual bonus
• Company trips
• Uniforms provided
• Training provided
• Overtime Pay

Working Days & Hours: 2 days off per week \xe2\x80\x93 (weekdays only)
Morning Shift: 10.00am \xe2\x80\x93 7.00pm
Afternoon Shift: 12.00pm \xe2\x80\x93 9.00pm
(1 hour lunch break)

\xe2\x80\x8c Scopes:

Client Info:

Indulge in their award-winning massage treatments. The company helps customers to seek out rejuvenating experiences where they can immerse themselves in healing & relaxation \xe2\x80\x93 a meditative therapy for their senses helping them escape from their hectic lifestyle, even for a moment.

The company originates from the ever-growing need of customers\xe2\x80\x99 in finding a sanctuary within the hustle and bustle of city life, their demands for a refuge to get away from life and work, to temporarily escape the hectic and busy commitments, to indulge in the finer things in life and to pamper oneself to the fullest.

\xe2\x80\x8c

Position: Front Desk Consultant

Location: Mont Kiara, KL

Responsibilities

• To promote the sale of services and products available.
• To reply to messages in all social media platform and WhatsApp enquiries.
• Interacting with customers, providing information in answer to inquires about products, and services.
• To ensure customer satisfaction level is maintained high when they visit the spa
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.
• Handling and resolving customer complaints, or special orders via mail or phone.
• Investigating and correcting errors, following company and customer records.
• To ensure personal and team sales targets are achieved.
• To champion and deliver the brand standard at all times.
• Reporting & completing task given by your direct supervisor.
• To perform as and when necessary task given by management level.

Experience Required: Min 1 Year/s

Job Majestic