The Receptionist & Office Administrator serves as the first point of contact for visitors and plays a pivotal role in ensuring smooth office operations. This role combines front-desk responsibilities with essential administrative support to enhance daily operational efficiency and maintain a professional office environment. The successful candidate will demonstrate excellent interpersonal skills, multitasking capabilities, and a service-oriented mindset.
Skills Requirements:
The following competencies are advantageous for this role:
1. Professional communication (verbal and written)
2. Customer service orientation
3. Organizational and multitasking abilities
4. Attention to detail and time management
5. Proficiency in Microsoft Office and office equipment
6. Confidentiality and discretion
7. Problem-solving and adaptability
8. Collaborative mindset and team coordination
By having the above skills, you should be able to perform well in the following key job scope areas with soft landing & training by Queens College.
:
1.
Visitor & Front Desk Management
Serve as the first point of contact for all visitors, clients, and staff.
Greet guests professionally and manage inquiries efficiently.
Maintain a tidy and welcoming reception area.
2.
Communication Handling
Answer and route phone calls, emails, and other communications promptly.
Provide accurate information or direct queries to the relevant departments.
3.
Administrative Support
Perform general administrative duties such as filing, data entry, and document management.
Support the preparation of reports, presentations, and correspondence.
Maintain physical and digital filing systems for ease of reference.
4.
Office Supplies & Vendor Liaison
Monitor inventory levels and order office supplies as needed.
Coordinate with vendors and service providers to ensure uninterrupted office services.
5.
Meeting & Event Coordination
Schedule appointments and meetings, prepare meeting rooms, and coordinate logistics.
Assist in organizing internal office events and functions.
Record meeting minutes when required.
6.
Mail & Courier Management
Manage incoming and outgoing mail, courier services, and internal deliveries.
Ensure timely distribution of documents and parcels to the intended recipients.
7.
Support to HR and Other Departments
Assist with onboarding activities and HR documentation as needed.
Provide cross-functional administrative support to other teams upon request.
8.
Monitoring & Reporting
Track and report the progress of administrative tasks and communicate updates to management.
Maintain accurate records for audit and review purposes.
Job Type: Full-time
Pay: From RM1,800.00 per month
Benefits:
Additional leave
Health insurance
Maternity leave
Professional development
Ability to commute/relocate:
Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Work Location: In person