Recovery And Collection Professional
Petaling Jaya, Malaysia
Job Description
DUTIES AND RESPONSIBILITIES
- Manage files to be referred to panel lawyers
- Ensure files are submitted in a timely manner for the respective actions per datelines
- Obtain & monitor responses from lawyers on files referred
- Provide feedback and information required on the cases worked on
- Follow up with customers on payment arrangements
- Monitor listing of accounts in Credit Rating Agency (CRA & Experian )
- Ensure accounts are listed in timely manner
- Ensure system / manual deletion where applicable on accounts with payment
- Monitoring the budget for legal
- Perform outbound calls to customers with related active accounts (6 months)
- Negotiate payment arrangements when applicable
- Update CRM & UCCS on call made
- Fluent in English & Malay
- Minimum 2 to 3 Years of experience in a related field
- Min SPM qualification
- Excel power point skills \xe2\x80\x93 intermediate
- Analytical skills - able to review collection reports and provide feedback on improvement
- For staff managing legal accounts \xe2\x80\x93 experience working in a legal firm or handling legal accounts in a previous job.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Job Detail
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Job IdJD876525
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned