Job Description

University degree with a minimum of 5 years of relevant experience with concentration in Corporate/SME banking. Working knowledge of MS Office and databases Fluency in written and spoken Bahasa Malaysia and English. Mandarin speaking would be an added advantage. Good knowledge of Corporate/SME banking credit and collection policies/ procedures. Day to Day Activities: Plan and control revenue & Collection Debtors monitoring Investigate and resolve possible discrepancies or disputes. Build, scale and sustain tools or processes that help ensure that revenue from merchant partner is collected accurately, completely and in a timely manner. Out-serve debtors in collection process by maintaining high merchant satisfaction in every touch point with Grab. Prepare business support report and forecast as requested. Act as finance business partner to support operation from finance perspective. Work with product, operation, and acquisition teams to make sure debtors have the best possible experience. Build, lead and develop revenue collection team. Liaise with auditors & stakeholders to ensure compliance with Grab policy, Revenue code and accounting standard. Liaise with internal and external auditors. Liaise with External Collection Agencies (MY & SG) for recovery. Liaise with other departments. Coach and review team member\'s work Co-operate with regional team and provide required support. Facilitate in business partners co-operation i.e., merchants, vendors, bank.

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