Job Description

*To assist Operation Asst Manager/ Manager and to supervise a team of Telesales Executives
*To deliver quality sales & services
*To support business’ activities for improving quality and contribute business growth
*To support and enable team member to achieve KPI in productivity i.e. call target, sale revenue target,
productivity
*To motivate, coach and inspire team member to achieve the sales target
*To handle and resolve enquiries escalated from team member as necessary
*To ensure all team member understand the company policy, management procedure, and the use of
systems & telephone
*To monitor team member attendance
*To review goal for each team member and the whole team based on daily, weekly and monthly
*To ensure the team and daily tracking report are update and accurate
*To assign lead to team member in an effective and fair manner
*To ensure team member are familiar with product knowledge and program specification
*To ensure team members strictly adhere to call center's discipline and guidelines
*MUST BE ABLE TO START IMMEDIATELY

Requirement(s):-
*Minimum Diploma in any field
*MUST be PCEIA certified with relevant TELESALES experience *At least 1 year(s) of working experience in the Financial Industry specialise in Insurance

Benefit(s):-
*Basic Salary from RM2500-3500
*Leaves
*Medical Coverage 
 *EPF, SOCSO & EIS
 * Regular Hours : Monday - Friday, 9 am - 6.30 pm
 * Lucrative Incentives & Bonus * Nearby Asia Jaya LRT Station

Interested? Please Whatsapp Hany @0123389284
for immediate interview or drop your resume to rd[at]redberrycc.com

Skills Required