Our Client specializes in premium car air fresheners and fragrances, offering a range of innovative and stylish scent solutions designed for modern lifestyles. Their products combine Japanese nanotechnology with elegant designs to provide long-lasting, safe, and refreshing aromas for your car and home environments.
They are on the lookout for a Regional Key Account Manager with a solid track record to strengthen their market presence and drive business growth across the region.
Position: Key Accounts Manager
Location: Bukit Jelutong, Shah Alam
Responsibilities:
Lead and manage key account strategies to drive revenue, brand presence, and customer loyalty.
Develop long-term partnerships with major clients, while identifying new business opportunities.
Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
Plan and implement tailored promotional and trade activities that deliver strong ROI.
Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
Handle account forecasting, budgeting, and reporting.
Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
Coach and mentor junior team members to enhance performance and support development.
Prepare and present regular business reviews and progress reports to management and clients.
Requirements:
Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
Minimum 6-8 years of experience in FMCG sales or key account management, with at least 2-3 years in a supervisory or managerial role.
Prefer prior experience handling the Watsons and Hypermarkets (or similar chains such as 99 Speedmart, Econsave etc) account with proven results in driving sales and managing the relationship.
Experience handling both
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