Job Description

Regional Sales Manager - APAC

Purpose: To develop and execute profitable and sustainable sales growth strategies and tactics in the geography specified and achieve sales goals in line with the overall three-year strategy and fiscal year targets. The role will have direct interaction with customers and representatives, as well as working with the internal teams to deliver the highest level of customer service in the industry and build trusted relationships with customer and representatives.

Duties include, but not limited to:

• Build trusted customer and representative relationships on behalf of the company and create opportunities to showcase our product line and services
• Utilize company technical knowledge and experience to highlight our offering through the initiation of site surveys, engineering and innovation seminars and maintenance opportunities
• Manage client relationships and technical enquiries to deliver customer requirements and high levels of satisfaction
• Serve as a main point of contact for customers and representatives ensuring excellent standards of communication are achieved through verbal and written channels and quickly resolving issues as appropriate
• Understanding and use of a structured sales approach detailing the Value Proposition, identifying stakeholders, establishing a sequence of events, and providing an enticing business proposal along with follow up after close
• Manage key customer activities with our company, to ensure an outstanding end to end customer experience, liaising across other internal departments as appropriate
• Be a subject matter expert for sales and marketing team members with regards to the region of responsibility
• Driving custom engineered projects through the organization, along with the engineering team (CP2 - Custom Product Project)
• Share knowledge and expertise with fellow personnel to foster team accuracy and knowledge base
• Achieve annual sales goals as defined in the fiscal year forecast
• Use of Pricing Tool or Epicor system to provide quotes to customers or representatives
• Work in collaboration with wider sales team to impact and drive sales globally
• Support the wider team functions and carry out other tasks where required
• Participate in kaizen and other CI events as needed
• Continually work to build technical product knowledge such as - disc sizing requirements, conversion of competitor disc positions, product applications and industry standards and certifications
• Actively participate in Process Improvements across the business
• Work with Segment Leadership and Diversification team to develop new opportunities through customer interviews
• Participate in new products or service projects (CP3 \xe2\x80\x93 Custom Product Portfolio Project)
• Exhibit the company Values and Behaviors and contribute towards achieving our purpose

Skills and Experience

• Three to Five years of successful outside sales and/or outside sales management experience in Southeast Asia and China.
• Prior experience of developing sales strategies and tactics to help drive sales
• Prior experience of working with various sales models, including the use of Manufacturers Representatives, Non-stocking Distributors or Channel Partners
• Proven ability to deliver excellent customer service to all stakeholders
• Good knowledge of MS Office Excel/Word/PowerPoint/Outlook

Desirable

• Working knowledge of pressure management in industrial settings
• Industrial sales experience
• Knowledge of a CRM system and business system e.g. SAP, Epicor, Oracle
• Knowledge of Business Intelligence systems e.g. MS Power BI

Competencies / Person Specification

• Positive and enthusiastic with effective interpersonal skills with the ability to influence and persuade others
• Clear, articulate communication skills both oral and written
• Team player who can work cross-functionally and at different levels across the organisation
• Excellent time management with the ability to work to deadlines
• Ability to manage and prioritise multiple tasks and projects
• Appetite for continuous learning/improvement
• Has high standards and great attention to detail
• Eagerness to participate in internal and external training for ongoing professional development

Qualifications

• Bachelor\xe2\x80\x99s degree (or equivalent qualification) in Engineering, Manufacturing, Business, Science or relevant technical field

Languages:

• Malay (mother language/fluent)
• Mandarin (fluent)
• English (fluent)
• Another language as a plus

Location

• Within the Kuala Lumpur region (~50 km radius)

Health & Safety:

• Ensure compliance with Company Health & Safety policies, procedures and good practices.

Travel Expectations

• Travel within region up to 70%

Powered by JazzHR

OsecoElfab